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August 2024 by Mev (Merv)
Pushed hair products that contradict my concerns.
Seemed more important for them to sell a product than listen to my concerns.
Trim was mediocre and didn't clean up edges.
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July 2024 by Victor M Ruiz
I have been going to Mina for haircuts for the last 10 years. I usually go monthly and her attitude and service is excellent. She is very likeable and professional in the delivery of her trade. I highly recommend her.
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July 2024 by Brianna Alarcon
Mina did my daughters cut. She gave attitude and left her with razor burn and a patchy undercut. The owner also implied my daughter was lying about this.
My daughter went in for an undercut buzz cut and was addressed with attitude and left with razor burn and raised bumps because of a rushing stylist (Mina). The cut was uneven, so she had to ask Mina if she could fix it multiple times, each time the stylist sighed and said "ok" with attitude. She was met with attitude for the rest of the time, where the hair stylist then began to rush to finish her undercut, which is still patchy and can be seen in the photos (Photos attached for an idea; much worse in person). Her sideburns are also uneven.
Upon calling, whoever answered the phone first kept trying to intercept the call each time I asked for a manager. I asked first the name of the stylist and was told "Mina. Why?" I then asked for a manager and was snappedly asked "is there a problem?" to which I answered "I would just like to speak to a manager please." She replies again in a short tone "did you have a question?" to which I responded "are you a manager?" and she says "no." so then I again asked to speak to a manager and was finally handed off. After hearing this, I was sure my daughter did not misunderstand or mistake the attitude in any part of her interaction there.
After explaining the situation to the owner/manager, Lee, she insisted my daughter return to have it fixed and stated "well I can't see it, and she tipped her 5 dollars, so I cannot tell actually how it is or if the attitude happened."
I responded that my daughter tips for time and felt obligated, so her giving that kindness to a stylist who was rude to her says nothing about her, but for her to imply that my daughter would not be telling the truth because of her tip is ridiculous.
An owner should recognize that a customer was still willing to pay for her terrible service AND gracious enough to tip because she felt obligated to for asking Mina to fix a mistake she (Mina) made.
Lee offered to fix my daughters hair, but her razor burn is so bad and sensitive that she does not want anyone to touch it. She gets her undercut done often (normally at a barber), and she has never had razor burn this way. Lee also offered her a free haircut next time, but she will not be going back.
Stylist: Mina did my daughters cut. She gave attitude and left her with razor burn and patchy.
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July 2024 by Sushma Nicy
"Mercedes gave me the best haircut I've ever had! She listened to what I wanted, offered great advice, and the result was perfect. Highly recommend her for anyone looking for a skilled and friendly stylist."
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July 2024 by janet shipes
They always make me feel welcome and know what to do with my hair. I always feel better about myself after a cut or color. Love the staff and the owners!
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May 2024 by Cynthia Snyder
My boyfriend comes here often and loves this place. He said that Mercedes is the best and that it’s a friendly atmosphere. Thank you for taking care of my boyfriend.
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May 2024 by A T
Loved the color transformation!!! Thank you Joshua!
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April 2024 by Cynthia S.
Okay. This place takes care of my boyfriend, he thinks highly of Mercedes, Mercedes does quality work. The service is always friendly.
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March 2024 by Z A Ezzi
We moved to this area recently and been looking for a good place with a fair price.Happy to find Fantastic Sam’s cuts.Jessica and Dessere (hope I got their spelling right) both were amazingly patient and sweet. They totally understood what exactly I wanted for my girls haircut. Thank u so much!
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March 2024 by Amy M.
I called in for an appointment, Josh answered and told me to come in. He took great care of me, gave me the color I wanted & he made my hair look AMAZING after the haircut and blow out! My hair came out the bomb.com!!!! Thanks Josh for the beautiful color & haircut!
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February 2024 by Jessica C.
If you have curly hair, DO NOT come here. I took my daughter to cut a couple inches and the stylist cut it way too short. My poor baby was crying with how short it was.
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February 2024 by Jose Medins
Been coming here a long time. They do great work, no matter who cuts your hair. They also give you the option of booking appointments with your favorite stylist. The owner is so nice and the staff is so kind and knowledgeable. Highly recommend
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January 2024 by Iris W.
Very disappointed. I made an appointment and they said it will take 1hour 30 mins or 45 Mins for color my hair so I made myself available for 2 hours. Showed the front desk lady what color I like and asked about price. When I come back for appointment, they told me all the details of my hair , I understand that but I couldn't able to do because it will take more than 3 hours. I wish they are more professional way when they give appointment or discussion about hair. They wasted my time.
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January 2024 by xonslaughtlioness
Services and wait time was fast. Saw a lot of people come in today, as well as Chino rewards given to this business! Loved it! Hair dresser was gentle and professional on my hair. Glad I went here. ? Found on google as I searched and determined which salon to go to which was actually nearby! ❤️
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December 2023 by Bernice Rodriguez
Quick and satisfying
