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October 2023 by Angelica Hopkins
The facility has access from Euclid and Fern Ave. The facility is clean and secure. The customer service provided, especially from the manager Mary, is excellent!
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October 2023 by Rebecca Park
The lady in the office is so friendly that we felt welcome right away. The premises are immaculately clean and organized. The security system is user friendly and I feel that all of my things are in a safe space.
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September 2023 by Quarter Golf
Very Clean, Not your typical self storage. Staff is very friendly. Thanks George.? They have large units. Very easy process. Thanks for making our experience great.
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August 2023 by Joe R.
Super fast and helpful service! Thanks Mary and Eric for the awesome service. Will definitely be referring family and friends over to this establishment.
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August 2023 by the real og
I really think in the summer months with it being so hot out an extended close time of 8 or 9 would be so helpful. It allows people to not have to work in the hear of the day to empty or fill a unit.
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July 2023 by Erno O.
I was refer by my parents about Chino Self Storage because of what they said about the property and the property management. And also on how well kept the property is on the outside exterior and also the inside of the storage units and the hallways. I can say they were absolutely right. The Property Manager Mary is the type of manager you want running a storage unit property she's very professional and definitely on point when it comes to taking care of what you need from starting with the size of the storage unit you're looking to fit your belongings to going over the property rules and guidelines which is a must. She runs a tight ship which is what every storage unit facility should do. George the Storage Consultant is also on point and professional when it comes to what you're looking for such as the size of the boxes you'll need to also explaining about how the property exterior/interior is kept up on the daily which you can tell. Thank you George for taking care of me much appreciated. I automatically give them a five stars right off the bat for the management, property and of course the storage unit itself. Thank you again Mary and George for doing an awesome job much appreciated as well as my parents say the same. You guys made this very easy from the start to the end and that's what gives you guys that FIVE STARS.
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May 2023 by Andrea Ybarra
Mary the Managers Customer service was great. Mary went over and above and was very helpful. Mary’s friendless helped make my experience and day so much better. George was also very helpful when I called to inquire on a storage space. The facility is newer and very clean. I loved the music station they play very positive and encouraging. I feel safe storing my belongings there. They have 24-hour video monitoring/surveillance.
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April 2023 by David M.
This facility is awesome, came here for a storage unit and made a friend. Mary was very nice and helpful. Thank you.
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February 2023 by Jacqueline A.
Mary is just outstanding. I was searching for local storage units that were affordable for size. Mary was so helpful in providing information about available units, price & size. I had made a call to several places in Chino but none were as helpful or kind as Chino Self Storage. They are clean, reasonably priced, easy to access & the best customer service. We will be long time customers. Thank you Mary for making it very easy to choose a great storage company!
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February 2023 by Marvie Mckinnis
Very clean facility
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February 2023 by Agnes A.
The employees are the best! Place is very clean and safe. I highly recommend this place.
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December 2022 by Benjamin Pantoja
Great customer service, very friendly staff
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December 2022 by James Rangel
Storage facility sits on an old farm. Conveniently located off of Euclid Avenue, in Chino. Units are climate controlled. Exterior units will get really dusty as the rolling doors are not sealed well. Staff is very friendly and making payments is extremely easy to make.
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December 2022 by Felipe Atilano
Customer service is great. The manager, Mary, is very professional, friendly, and helpful. The rest of the staff is awesome as well. The facility is newer and very clean. Also, I feel very safe storing my things here knowing there is controlled access and 24-hour video monitoring/surveillance.
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December 2022 by Michael Sutherland
Mary has been an absolute blessing in the 2.5yrs that I've been renting from here.I have had up to (6) storage units at one time and they have always had the best customer service.I cannot recommend them more!
