Best Buy in Chino offers a wide selection of technology products, including HDTVs, computers, cameras, gaming consoles, appliances, cell phones, and tablets. The store provides various services through Geek Squad® and is known for helping customers make technology work for them. Customers appreciate the knowledgeable and helpful staff, particularly in departments like mobile phones, where staff members like David went above and beyond to assist with phone upgrades and account issues. Many reviews highlight positive experiences with attentive employees who explain product features and assist with technical problems, making shopping easier and more satisfying. The store also features a good variety of products, with some items on special in-store only. Customers mention that prices can vary, and it’s recommended to confirm prices before purchase. However, there are mixed reviews about customer service, with some customers feeling that staff can be disengaged or less attentive at times, describing moments where employees seemed more focused on gathering around or directing customers to Geek Squad rather than actively assisting. Despite this, many shoppers remain satisfied with the store’s selection, pricing, and helpful staff, especially those who receive personalized service. Overall, Best Buy in Chino is a reliable destination for technology needs, with friendly staff and a good range of products, although service quality may vary at times.
I just to like best buy but for the last time looks like they saling what they in the warehouse, because they don't have the same selection then before..
February 2026
Sean in the geek's squad was super fantastic. Uberly nice and quick in fixing my phone. Thank you Sean and Best Buy
January 2026
I received a $10 credit! I walked in and told one of the employees what I needed and was guided to the exact place. I was standing in line to pay and Angel opened up and helped check out. He was very kind and helpful. I told him I had the credit and he verified it was still good. Excellent experience as usual.
