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March 2024 by Luis G.
Zero star If I could. Manager Rick Sandoval is a thief. He puts extra parts and labor on your bill for work he doesent even perform. Is very own Master Mechanic Pedro Morales has confirmed that Rick is a thief making him sign off on work orders for work Pedro has never done. Rick uses used and sometimes damage parts and super glues them together. Rick wount even use a proper gasket. Don't be taken advantage off by Rick Sandoval head over to your local dealer were you would find a better deal with better warranty.
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February 2024 by Gary Vargas
Made an online appointment, said they would contact me to confirm the appointment. Never heard from anyone, email nor phone.
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January 2024 by Michael St. Clair
Rick handled my vehicle issue promptly and professionally, made it easy to finance my portion of the warranty. Just listen to the man, he knows what he's doing.5 stars for serviceThey were slammed but still finished overhauling the trans within 2 weeks(!)5 stars for time management and updatesThe car itself changed from a beater I was going to sell off, to an incredibly smooth ride that is worth spending a little more to tune it up further. It just drives so nice now, in fact I'm happy the trans failed and I took it to this place, because it feels like a whole new ride. (Thanks Michael! Great job!)5 stars for the actual repair work done
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January 2024 by Jozie Cox
I highly recommend this place. Michael was super friendly and very helpful. He communicated everything very clearly and was patient with me. Will define be coming again if I have any issues with my transmission or just need a check up.
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December 2023 by Mike Briones
Highly recommend Rick and his guys at AAMCO. So I took my Ford f150 in for stalling issues before I took it to Rick I had three other mechanic shops look at it and none could figure out the problem. Once I took it to Rick and his guys he always kept me posted on what was going on and sent a detailed message on what needed to be fixed..Rick and his guys are Top Notch! Got my truck back Farley quick considering the problem it now drives better than ever thank you again Rick!! ???
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November 2023 by Efrain Ortega
I brought in my Mini Cooper S type for a transmission service it was kicking at shifts from 1st to 2nd. Everyone else said I need to replace the transmission, when I talk to Rick over the phone he told me to bring it in for an diagnostic free of charge no obligations.I had already paid for this twice before at least for one hour labor fee. But NOT at AAMCO. To my surprise Rick called me to let me know that the transmission was good it was something else the problem.I must said that I didn’t believe it at first, but trusted Rick, he sound it very knowledgeable and confident that I decided to go for it andAbsolutely he was right problem was solve.Rick at AAMCO definitely is a trust worthy with a high ethical INTEGRITY!????
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November 2023 by Edgar Nava
I would recommend this place to anyone. I had a great experience taking my vehicle to get fixed here. Rick was a pleasure to work with and kept me in the look about everything that needed to take place with my car. One thing that I can say about Rick is that he is an honest person and it’s hard to find that when dealing with repair shops. I thought the problem was my transmission since previously they had told me that was the problem. Rick could have sold me on the fact that it needed to get fixed to get money out of me, but he did not. He told me his mechanics had looked at it and they found the problem which was minor and fixed it quickly. I highly recommend this place because they have great mechanics and Rick is a pleasure to work with.Also, I was recommended this place by my neighbor who got his transmission repaired here and it was fixed to perfection!
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November 2023 by Bianca Santoyo
The alternator on my Toyota Corolla went out. Had my car towed to the shop and Rick Sandoval took great care of me. Had my car done and returned within 24 hrs. They checked and topped off my fluids and the car is running great!! Thank you for the great service and friendly staff.
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November 2023 by Danae Monarrez
I recommend this repair shop they were honest and trust worthy with my mom's car. Rick was especially helpful throughout this hole process hes very professional and honest! Great guy... Mom's car is running like new. Highly recommend!Services: Transmission
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November 2023 by Adrian G
Service was fast and helpful. The main guy Rick was friendly and professional. They make you feel welcome and important. Would definitely come here again!
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November 2023 by James Lin
Added in:The following day, I took my truck to a tranmission shop in Norco, where I was treated with respect and received a professional service. They rebuilt the transmission with upgrade. Plus I don't need to pay an additional fee, 3% for using credit card as AAMCO Chino would charge its customers.Original posting:I wouldn‘t recommend this shop to any people who are seeking for a transmission shop with good service. Here is the reason:I came in their shop around 2:00 pm and got promised by the manager, Rick, that I could get a free cost estimate before they close at 5:00 pm.I called up at 4:30pm to follow up on the status of the vehicle, and was told that he did not quarantee that I could get the reault before they close, however, he said, he would do his best. So, I went back to fetch my vehicle before they close, because I need the vehicle to go home.When I went back to fetch my vehicle, he wouldn‘t bring out my pickup truck out from the service bay for me. Instead, he made me to do it on my own. I am sure it violates the protocol of the shop. From his face and voice tone, I could tell that he was upset that I woudn‘t leave my vehicle overnight for them to diagnose. I had hard time in backing forward my truck because the spce between pillars were very narrow.When he was giving me instruction of turning the steering wheel, he shouted and yelled at me. His voice tone was filled with anger for no reasons. He might claim that it was out of his good will to alert me from hitting the pillars or damaging my vehicle, but it sounded like scolding or discipling a child.Wow, What a manager!
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November 2023 by giovanni fascio
I went there and I was treated very well. Rick even offered me a flairs that he said he’d saved for a special occasion
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October 2023 by Wayne C.
On my daughter's car, she had check engine light came on the transmission light was on as well. I placed a scanner to read the computer to tell me the codes. So I decided to take it to AAMCO. At AAMCO I spoke with Rick and told them what was wrong with the car and a list of codes. The next day I was notified by AAMCO that they want to investigate the problems further and it's gonna cost to be $250 for them to find the problem. So I agreed on it. They stated that the cables was loose from the battery terminal. And that was the problem. Supposedly they had to fix the problem. My daughter drove the car to her work in Anaheim with no problem. As she started her journey home the car act up again with the check engine light on as well as a transmission light. After I received the phone call from my daughter about her car I contacted AAMCO regarding the matter. They stated I would have to get it towed to AAMCO at my cost. I called several towing companies. The cheapest was going to be $450 for a toll from Anaheim to Chino. My daughter contacted one of her friends that knew a mobile mechanic. Mechanic was called and he found the problem was the transmission computer went bad. We agreed to get it fixed. I went back to AAMCO I spoke to Rick and showed him the work order from the mechanic. He stated he would not refund me because they fix the problem and I did not get the other work that they recommended to do on the car. Bunch of BS. I recommend Do not use AAMCO. They are very overprice on they are there work.
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September 2023 by Ish G.
Rick was great, and I was back on the road in no time! My Chevy Tahoe had a huge transmission issue and he was able to fix it in a few days.
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July 2023 by Towman 20
Well let me say who ever is giving 5 stars to this place has been brainwashed. Rick is a poor excuse of a human being and should have never been given that so called manager position . I have seen how he has treated people , he knows how to scam you or your hard earned money and will find a way to upsell you for things that are not necessary there are other places in the city that are way more professional and honest that this place , be warned and do your research don't waste you money there .
