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May 2023 by Irene Z.
Kathy was so sweet and helpful. We were in a pinch. We needed to store things from the estate of a family member. We had it in another facility and it was difficult to get into. The cargo elevator was broken for weeks and it was not very clean. The person we dealt with was neither nice or helpful. So we found A Storage Place. The unit was very clean and secure. The price was very reasonable and I love that they have auto pay. The units are easy to get in and out of. If we ever need storage again, this where we are going. Thank Kathy!!
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September 2022 by Marcus R.
I used this storage place for three years. Have to say it was a great experience and new knew my stuff was safe . Joanna was great help and helped out with the move in and move out process! Great place would recommend!
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June 2022 by Kitsune
If I could this place a zero star rating I would. On two different occasions once while I was moving, and the other when I was minding my own business and wondering if I could do a basic human function. First, instance when I was moving in I had boxes around me in order to better situate my storage with the limited room that I had, and a red-haired woman (never stated around long enough to get her name) came in and screamed as if I was stealing something. I was very shocked that she acted that way when all I was doing was moving boxes inside. She immediately began to direct and order me to move the boxes and get all of my stuff out of the way for other tenants to come in. But I was the only person in the entire storage moving in. And she had also told me that day, that she was not comfortable with having me in the storage moving things There were other incidents that occurred mainly with her directing me to practically do her bidding that day…but I was so shocked by the reception that in order to not start a fuss I continued just so I can get out of there. The second incident was when the bathrooms were out of order and I had asked the same red-haired woman if I can use the bathrooms inside the office….she flat out told me no. Now I am African American so I cannot help but feel that both of these incidents were racially motivated, and it really unnerves me now to even go near this storage. In fact I cannot wait to leave the minute I am done moving. I have never had a problem with any other worker in this storage but the red-haired woman has a serious problem…if you run into her please watch out especially if you are a minority.
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May 2022 by Donald Boden
Just putting some stuff on my fiance's storage locker very clean place well kept
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November 2021 by Lee L.
Been a customer for a little over a month and thought I would give you a great review. Firstly, I want to thank Ms. Johanna and Ms. Kathy for a warm and friendly customer service experience. They were very flexible and offered 2 options. They showed me both storages and I had noticed how organized and clean everything was. From the parking, the office, the pavements, the outside of the storage structures and inside. It looks pretty brand new! They also have dollies and carts to help you. Everytime I go and they see me, they wave and ask if everything is OK. They send me reminders for my monthly payment and answer all the questions I may have. I have used storages in the past and nothing compares to this establishment.
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October 2021 by Lee Loyola
Both Ms Johanna and Ms Kathy were wonderful and welcoming. They are very helpful, friendly, patient and run a great establishment. This place is extremely clean and organized.Thank you both for giving wonderful customer service!
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September 2021 by Karen Sturdevant
This Storage Place is a great place to store your items and it is very clean
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January 2021 by brandon Shedrick
Albert is very professional great experience
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October 2020 by Maria L.
It's always clean. The ladies in the office were really nice and I like the convenience of auto payment.
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August 2020 by Enrique J.
Great service! Extremely friendly and ready to work with you on your move in. Shout out to Kathy and Jacqueline for their friendliness and awesome service. Glad to have chosen A Storage Place, they made me feel secured that my stuff will be safe to place under their care. Highly Recommend!!!
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April 2020 by Ryan Toomey
I was accessing my storage unit I got sprayed by the pest person going around on "accident". They really should be doing pesticide treatments outside of normal business hours. Simple things like respect for customers would be nice
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March 2020 by Crystal Cheyenne
Very clean storage place in Chino, CA & reasonable rates. This storage company provides you with lock & keys upon signing contract. Love the location & superb customer service!❤
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December 2019 by Orlandi V.
I've had a storage unit here since I moved to Chino in 2015. Today I closed my unit because I no longer have a need for it. Throughout the years, I've had an awesome experience being able to access my things when I want to, even in Sundays which is awesome. The staff here is always attentive and genuinely friendly. They even call me to remind me about my payment when it is due, and are nice about it. If I ever need a storage unit again, I will definitely be coming back here!
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November 2019 by JoAnn Oliver
Always so nice and clean and the staff is so friendly...
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August 2019 by Danny Maldonado
Great place great people ðŸ‘
