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August 2024 by bonnie bae
I visited today for passport renewal.
They are very nice and kind.
Thank you so much.
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August 2024 by Chris Lopez
There's an old lady who couldn't be bothered to mail out my letter, light brown skin, with a pony tail grail hair avoid her at all costs
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August 2024 by L. TAROT
Efficient and friendly
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July 2024 by Bryan Lovest
Pretty bad service, I had a package returned to sender because they claimed the delivery address was input wrong even though it wasn't. Not when trying to contact them to correct their error, not answer on the phone after 4 attempts to call them.
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July 2024 by popiah singapura ube filipinas matcha nippon
Another usps at it's best lol
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July 2024 by yeri chu
shame, shame, shame on you! 2 USPS male employees were yelling at 2 minor Asian boys, who didn't seem like they spoke any English for sending out packages from their location when the sender address showed Torrance. They were threatening the boys (customer) that they will visit their employer for having them send out packages from CH location, and that they will call the police. The environment was so hostile! Poor boys looked so confused as to why they were getting yelled at. If a customer doesn't understand the rules of sending out packages, educate them instead of stripping off their dignity! Just because people don't speak English doesn't mean they don't have emotional intelligence! Do better!!
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July 2024 by tian liwen
We know that their attitude is expected right? And THEY DONT CARE AT ALL.
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May 2024 by EVA
Miss Chinese, if you don't want to be embarrassed, don't find her. Service attitude is the same as his image! If you question the question, she will tell you not to come to our usps, you go to other usps, and I have the final say here!
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May 2024 by Vijay Thakkar
It’s a nice huge postal location with plenty of parking. The staff was well trained, helpful and welcoming. The service was excellent and I was in and out in 5 minutes as the location is fully staffed.
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May 2024 by Sam and Jennice Household
I'd rate negative if I could. I had 4 prepaid packages. I was in-line and was pulled out of line and was told to leave them on the counter. This was 3/18, Monday. The tracking never updated to show drop-off. On 3/20 I went back to ask. I was told to wait and come back on 3/22. On 3/22 super-rude guy tells me I need to wait and that I need to request that they scan my packages. I told him "I can't go back in time" I need a solution for these MIA packages. Other than telling me to wait, he just kept telling me to have them scanned going forward. Yeah, sure - but I am not talking about future shipments. I need THIS issue resolved. Needless to say, no luck. So every other day I'd show up to ship other items and ask about the missing packages. Same rude guy, same rude answers. So I got online and filed a complaint against this location. 2 days later I got an email telling me all 4 boxes are being returned due to lack of needed postage. This is impossible - I weighed, measured, and they are absolutely correct. So I had to refund my buyers $100's of dollars. 2 days later all 4 tracking numbers updated... and THEY ARE BEING DELIVERED TO THEIR DESTINATIONS- NOT BEING RETURNED. So, this location sat on my packages for 10 days for some reason, gave me the runaround, then told me they are being returned only to suddenly send them off to their destinations. WHAT A DAMN JOKE. So ive refunded $600+ of items that now all these people are going to get for free. Avoid this place if at all possible. If not possible, WATCH THEM SCAN IT AND MAKE SURE YOU GET A RECEIPT.
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March 2024 by Kevin Tang
bad attitude and services
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March 2024 by Samuel Cole
Not a great experience from the guy inside working the floor. Maybe a manager? I don't know. The mail drop off thing got jammed when I was putting in a box (that fits and I've dropped the same box a dozen times before. Im guessing it jammed because someone wasnt processing them on the other side) So the drop has a lever you can jiggle to get it unjammed- so that's what I did. I suddenly hear "SIR SIR YOU NEED TO BRING THOSE IN HERE, YOU CANT JUST KEEP SLAMMING THE DROP BOX!" I literally heard other customers laughing at me. He could have walked up to me and spoke calmly and plainly. Instead I now feel dumb and embarrassed because of the way he reacted. When I tried to explain it was stuck he pretty much scolded me in front of other customers. Ok, I get it. Honestly I'll just come drop after-hours, not a fan of the way he handled that or how it felt to be laughed at.
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February 2024 by WW Estates
I sent an international parcel, it returned from customs. USPS 14071 Peyton DrChino Hills, CA 91709workers Cindy and Marcus were helpful and quickly resolved the issue. I would like to express my gratitude to Cindy and Marcus.
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February 2024 by Jonathan Tsuei
Friendly staff here. One of these ladies, possibly the manager, came out to the line to check what each person was there for and directed/helped multiple people at once which really helped get the line moving.
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February 2024 by Ahmed Siddiqui
One of the best post office I have seen.Mail men are on time , staff at the post office very friendly
