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November 2023 by Fatima Ibanez
The level of surveillance and scrutiny at this particular establishment is quite pronounced. It is difficult to walk around and shop without sensing a constant gaze, unless one fits to the prevailing societal norms in this area. Moreover, during my recent checkout experience, the cashier failed to acknowledge my presence and engaged in a conversation with a colleague instead. The lack of concern and disregard for basic customer service was evident, as the cashier didn’t bother saying goodbye or looking at us as she finished ringing us out. This is not the first occurrence of such behavior during my visits to this establishment, and I had hoped for a more positive experience on this occasion hoping it was simply the staff but it was the same.
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November 2023 by Ezequiel Sedano Gomez
Very Nice store, great attention, and products.
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September 2023 by Jenny Euna K
It's so great to have a Sephora in the neighborhood for a quick gift run. Reps are always helpful and never too busy at the counter.
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September 2023 by Ruben Lopez
Great store, with a great layout. Jessica was a great help.
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September 2023 by Diana C
I went in looking for some products to help my sensitive skin. Nancy offered to help and based on her own experience and product knowledge she was able to help me find something to help my concerns of dry skin. I'm a few days in and I'm so grateful for her recommendations.
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June 2023 by Kelly Jeong
it serves the purpose but the workers chat amongst themselves and ignore customers
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June 2023 by Emma Monarrez
Super helpful friendly staff!!! The cashier with the pink hair (I didn’t catch her name) was sooooo nice! This is my happy place lol!!
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June 2023 by Talon Enriquez
Nice ppl girls weren't stuck up in this location
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June 2023 by Raqcuel D.
God forbid your black when walking in here. They watch you from every corner and isle. Very disappointing, I spend so much money here and every experience is horrible. I try and hold myself together because I'm with my kid and a credit card holder but the disrespect is crazy. They look over isles, through isle, from the registers it's ridiculous if you can find anywhere else to shop please do. They don't have the proper training for dealing with ALL customers only YT. They walk In and nothing but me, I'm being followed and watched. Do BETTER, better yet hire a whole new team who can handle melanated beings in the store.
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May 2023 by Wesley C.
I stopped by after work hours on a weekday, and it wasn't busy. Victoria was super helpful in helping me find skincare I was looking for! Everyone was pretty nice and welcoming. Thank you!
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May 2023 by Sydney H.
I went to the Shoppes yesterday and was helped by one of their workers, Arianna. She was so extremely helpful in shade matching me. Normally whenever I visit the customer service is very mediocre, but she really helped to make my experience seem all the better. I'd definitely advise that you ask her for help if you need it!
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April 2023 by C C
Always find what I need and helpful staff
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April 2023 by whitney
I came into this sephora a couple of weeks ago and Steffany was extremely helpful with addressing my skin concerns and suggesting products. She really took her time and was thorough with using sephoras tools to help determine my exact skin care issues. Steffany’s customer service was exceptional to say the least and I will most definitely be coming back to this sephora in specific for all of my purchases.
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March 2023 by Jenny H
I had a fabulous experience at this location. The women they have working here a very strong and knowledgeable. They were very helpful and very kind. They even gave me me birthday gift 7 months after my birthday because I didn't get a chance to pick it up in August due to the fact one of my kids were in the hospital. Definitely a fan of this location.
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March 2023 by Julia
The employees were so nice and extremely helpful. They took time to help me find the right products that would work for my specific needs.