“Went in so frustrated about my experience about activating my son's replacement phone over the phone with customer care, so I went in and a great rep named Anthony took care of me in less than 10 minutes. He listened to my problems and reassured he could fix them on spot. I walked out a stress free and happy and both phones were activated. Thank you so much ! Will come back in store for any of my issues. Shout out to Anthony !”
“Kheli!!!! What an awesome person, she walked me thru all the steps of switching over my 3 lines from T-Mobile to Verizon so effortlessly! So glad I did, just wished I had done it sooner! She was professional making sure I understood each step all while making sure other customers were acknowledged and taken care of by other staff. I will totally be referring to her and stopping by her store wherever I need assistance! Thank you!”
“Went in to the store Friday early evening Valeria was of great help got my plan i wanted and phone shout out to Valeria for the best customer service i have had in long time . thank you again”
“the guy is super nice and super detailed with his explanations, patient and helps you every step of the way. the lady running the store was a little rude, i asked her if my phone got thicker and she just laughed me off saying it’s impossible; i called the guy later and he told me it did in fact get thicker due to the part. i have no issue with the replacement part or the fact that it got thicker, i just feel like the lady’s responses towards my questions were slightly condescending and unprecedented?”