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“Very friendly staff with so much knowledge. Helped me with my garden project and were very respectful. Huge selection to get through any home project. Definitely will keep coming back.”
“We had a retractable screen installed for our Dutch door and had a wonderful experience with Classic Improvement Products. Everyone we interacted with was so pleasant and helpful. Cesar was friendly and the turnaround time was faster than estimated, which made our experience even better. We love our door so much more now than we have our screen. Thank you!”
“After going to several retail stores to find luxery vinyl for the bathroom and not finding the quality I wanted my installer suggested ProSource. I found just what I wanted and working with account manager Farr Yasher made the whole process easy.”
“This is a Superstore and is larger and has more variety/stock then typical stores. Online pickup can be a little confusing. If your item is in a locker, those are located just inside the main entrance. If you are doing curbside or larger item not in a locker, that is located on the East side towards the back of the building. Love their plant selection.”
“I was skeptical at first because the wrought iron door color is a bit harder than I expected. However, the door turned out great! Looks gorgeous from inside, matches the wall & floor color. The tempered glass allows more light come into the front.”
“Brea THD ranked as my no.1 hardware store by far for several reasons.
1. Parking lot safety - No freelance workers here waving you down for work.
2. Inventory availability - Most of stuff can get it the same day.
3. Friendly staff
4. Orange County sales tax rate
5. New / popular product on display”
“We were having an issue with our gas fireplace insert not firing up when called on. They sent Justo & Nate to inspect for repair. They quickly diagnosed the problem! It was just a bent safety switch contact that gets depressed when you slide the damper to fully open. (I didn't know it existed) The repair was completed in less than 5 minutes, at no additional cost over their minimum service/inspection fee. Needless to say we were 100% happy with their knowledge and the outcome. If need be, I wouldn't hesitate calling them back for repair. Thank you, Justo & Nate”
“This is a Superstore and is larger and has more variety/stock then typical stores. Online pickup can be a little confusing. If your item is in a locker, those are located just inside the main entrance. If you are doing curbside or larger item not in a locker, that is located on the East side towards the back of the building. Love their plant selection.”
“I highly recommended Christina from the appliances dept! She has shown us what a true customer service is. Me and my mom were so impressed! She was very very patient(I wasn’t joking- my mom came back and forth 3 times), knowledgeable, and extremely nice and passionate!At the end, my mom bought her dream washer & dryer with 100% satisfaction!”
“Hello, it was the first time I went to this store, it's very good, it's very good for the house, cheaper than in other stores, I recommend it, I really liked it.”
“We bought a new refrigerator with free delivery and saved over $1,000
I shop at Home Depot all the time and I have a full collection of Ryobi power tools. Home Depot is always my go-to place for repair parts for my house. I am going to get a toilet next and then a jacuzzi tub!”
“First time to this location. Large parking lot. Plenty of parking on a week day during the day. Very clean store, friendly staff. Tons of options. Would recommend and return to this location.”
“I just bought a metal canopy at Lowe’s in Upland. I got a little problem when placing the order, their computer system was down , the order was not posted, I called back and Tom and Ramon helped me with the transaction, it took 2 days to solve the problem within the store and their credit card services, but thank God Tom was able to do it and honor the price online????. Woohoo ?? good job Tom, definitely recommend this store”
“I must say today was the BEST home depot experience EVER thanks to probably the BEST EMPLOYEE WE HAVE EVER COME ACROSS AT HOME DEPOT " MR . WALTER" this gentleman was so so helpful he did not only help my husband find what he need it but he literally helped us load wood, drywall into the cart, but if that was not enough he helped us load everything up in our truck, with a smile, "MR. WALTER " literally needs to be recognized for the amazing work he does and the amazing costumer service he provides, to the home depot customers. So if you are at the home depot in Ontario and need help from a real employee ask for " MR. WALTER" am sure he will be very helpful and he actually knows how to help a customer.. Thank you Thank you "MR WALTER!!!!!”
“Came to get some material for a job I was doing and an employee help me find the stuff I needed. Sometimes it can take a long time to get an employee to help but over all my experience was good”
“Jennifer, who works at the paint center, is an angel! That woman deserves a raise. She's kind, helpful and knowledgeable. A great example for the way costumer service should be. She answered all my questions about what types of paints I could use to paint my grandmother's mobile home wood panel walls, to help me make an informed decision. She also made sure I had the correct paint rollers and other supplies. I will definitely be coming back to her for my next paint project!”
“And how. Is it. The floor is shiny AND clean don't slip & fall get a grip with Slip Grip. Yes we can I am so organizes. Where is this store. It's always nice shopping here. Workers are friendly, and helpful. New products are popping up everywhere. It's all so new. Great store. Look for the clearance items throughout the store. Still. Very clean store.”
“Came to get some material for a job I was doing and an employee help me find the stuff I needed. Sometimes it can take a long time to get an employee to help but over all my experience was good”
“Went in through the garden center, found the weed killer I wanted, checked out. Thought I just had the perfect shopping experience, until I got home and discovered that half the jug leaked out into my trunk! ???”
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“Staff was really helpful and kind, helped load heavy items into the shopping cart and into my car. The store was clean and well stocked with everything i needed.”