“Staff was really helpful and kind, helped load heavy items into the shopping cart and into my car. The store was clean and well stocked with everything i needed.”
11AM - 7PM
13855 City Center Dr Suite 3025, Chino Hills“Rito the store manager was very knowledgeable, helpful, and friendly. He walked my wife and I through the process of finding our sleep numbers and explained the difference between the different models. Although we ended up getting the top of the line bed, Rito didn't pressure us into the purchase and also didn't try to upscale us.”
“Very friendly staff with so much knowledge. Helped me with my garden project and were very respectful. Huge selection to get through any home project. Definitely will keep coming back.”
6:00 AM - 9:00 PM
4777 Chino Hills Pkwy, Chino Hills“This is where I almost always go. I was with Home Depot for 10 years and the service got super bad there. 10 years ago I changed to Lowes. Way better service. I went in to get some items for my house in Chino on Wednesday. I didn't think the service there could get any better because it is always outstanding! Ed who works in the Contractor area was super helpful. He actually walked with me to help me find everything I needed. Then Leslie and Isabel helped me with checkout. Best service I have ever had in any retail store. Then Ed and another young man loaded up my truck. I have a hernia so you can imagine how grateful I was. Thank you for another great experience at Lowe's. What a great team!”
“I usually shop at the other orange big box store but my friend needed me to help her pick up a huge rug, plus I need some keys made. The rugs she bought was discounted 70% off. While I was there, I also found a large patio dining table at a gigantic discount. I was able to walk to the front to get a shopping cart to load up the dining table, Dave from Garden went to the garden section to get me the cart and helped me load the huge dining table and help me pushed it to the cashier. My friend was assisted by Yolanda from customer service and Drew and they were very helpful and understand. Drew even helped me load the gigantic dining table into the back of my SUV. What I've noticed is the orange big box store is catered to professional contractors and construction so they rarely have discounts whereas Lowe's is focus on the DIY'ers and regular consumers so they have to provide better customer service. And my experience is this Lowe's in particular has a get team. You'll be sure I'll be shopping here more often.”
“I love this store to find special gifts, home decor, party supplies, gift wrap, cards, art supplies, journals and of course, all the Christmas decorations I could ever need. Speaking of Christmas I saw decorations coming out on the 29th of April, wow! I was so excited to see that, I can't wait for Christmas again and I really don't mind seeing it so early in the year because I can just start buying little things months and months before Christmas. Thanks Hobby Lobby!!”