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November 2023 by Skylar Coland
Easy to navigate and everyone is friendly.
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November 2023 by Jason A.
Manager Atsuko is a terrible supervisor. The store is great, but its a shame the Manager, Ms Atsuko needs managerial school. My 4 year old child secretly added a $16 toy to our cart. Immediately after checking out, I told the cashier we didn't want the $16 toy. We were told to speak to the manager (Ms. Atsuko) who was busy in the back, and to come back tomorrow. So I returned the following day, again was told Manager Ms Atsuko cannot come to the front (weird right?), leave a cell number, which i did. Manager never called so i returned the next day and again was told to come back. I gave up and just gave the $16 toy to one of the nice employees who stated she had children. In spirit of the Holidays I said she should give it to her child. Daiso is an excellent store, but needs to find a better manager; Maybe one who isn't afraid of handling a customer inquiry. I'll be writing to the Better Business Bureau (BBB) too.
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November 2023 by Maria Hiatt
Good prices. They have loungfly backpacks.
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October 2023 by Christina A.
Love Daiso! It's impossible to walk out this store with just 1 item..lol. The variety is awesome & I love their organizational section. Everything is priced reasonably and affordable. Staff are friendly too!
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August 2023 by Sachi Banerji
Joshua was super nice, helpful, and patient. We really appreciated his positive attitude :)
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July 2023 by Alyce Noriega
When I had went there was a bit of people at the store. And I had went around 8 o'clock in the evening
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June 2023 by Cristy G
I don't know why... but every time I come to Daiso I walk out with $30+ worth of stuff. ? Everything they sell is either things I need, want or are simply too cute to not buy. ?
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April 2023 by Jessica P.
DAISO used to be "all the rage." I'm throwing my daughters a princess party and couldn't help but notice there is not one single depiction of Princess TIANA! (This is who my daughter wants to be) I SMELL R***ISM. Im just calling it like I see it. Dollar Tree, 99, every other "dollar" store and also party city has all the "main" princesses including TIANA! This store used to be reliable for "affordable" trinkets. Now everything seems to be $1.75 or more, even little dinky items like princess mini ziploc containers, and any kind of small items. I'm not sure I'll be back to Daiso in the future, it's one giant shipping container full or random crap.
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March 2023 by Sam L.
Daiso is a Japan-themed retail that carries a variety of products - anything from school supplies to household items.I shopped at Daiso for years, and I've been a happy customer, until today.I tried to return some items at the Chino Hills location, and I was told that it does not take returns or exchanges unless the goods sold are damaged or defective. This was new to me.I looked around, and lo and behold, there IS a sign that says "all sales are final." Well, I guess I'm not much of a reader. I didn't argue, I didn't ask for the manager, and I didn't push anyone to override the store policy. I just thanked the clerk for letting me know and left.I would give Daiso 4 stars as it is a nice, clean store at competitive price point. However, the reason why I'm docking 1 star is because of the "all sales are final" stance.We're not talking about a farmers market or a swapmeet. We're talking about a chain retail store that has literally thousands of locations worldwide. While I understand that it's Daiso's prerogative to set whatever policy it sees fit, I don't like its return policy (or lack thereof).Come on Daiso, you can do better.
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February 2023 by Shelena Johnson
Clean, well kept, employees were friendly and helpful!
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February 2023 by Stephanie E.
If I could give this location zero stars I would. I had been wanting to check this Daiso near my work for a while now, so I went in during my lunch and I noticed that the worker Jenny (an older Asian lady) was following me around the snack aisle. (Weird)Once I went up to the registers to check out, I asked her for the price of an item, and she was so rude and tapped at the price list in front of me. She tapped on the clear divider where the price was stuck on and said "it's $3.50 can't you see?" I didn't know asking for the price of an item was a reason to get so annoyed and aggressive. So I kindly just walked out and will not be back
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December 2022 by Bing Hui
Kinda like a Japanese version of the 99 cents store, everything is neater and slightly better quality. Cheapest brush pens for practice. Kitchen and household gadgets galore. Sometimes really good stuff shows up. Recommend.Two items I bought and hope they restock are the reach pole with a fork that's great for hanging Xmas lights, and the bag sealer clips.
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December 2022 by Nichole Fish
So much cool stuff in there, lots of little toys and puzzles and stuff that would make good stocking stuffers!
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November 2022 by Sydney J.
I stopped by here while on a trip to SoCal. It's a moderately sized Daiso that has the usual array of things like household goods, stationery, snacks, and other miscellaneous small goods. It wasn't crowded and didn't need to wait to check out on a late Tuesday morning. I picked up some shiny stickers, washi tape, and a discounted "get well soon" card as gifts here.
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November 2022 by Becky L.
I've fluctuated between 3 and 4 stars of all 'Daiso Japan stores was due to the fact you can no longer return any item you bought. I was unable to give them 4-stars because not everything was $1.5 either anymore due to inflation or even way before inflation?! It's not just this Chino Hills' branch, but I can only give them 3-stars at this point. The chain used to only carry $1.5 items for quite awhile but not sure when they upped prices so quickly. I used to shop here for work materials and some household items but just gotta watch out for what you buy due to zero returns. Due to the zero return policy, it makes it a hassle shopping. I would still shop here but just not that often anymore. Just sayin'. PS: they charge for paper bags at $.20....if any one is keeping track!
