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March 2024 by Gary N.
I didn't know this Costco has a large AAPI clientele, because they seemed to carry a lot of items catering toward this group, and yes I was here on a Saturday, I can see how many people shopping on the last hour, at a normal Costco when the lights turned down, you would be already at the check out line, but not at this location, literally there were still a good amount of people wondering around the warehouse, also the longest line to check out I've ever seen, I guess because of that specific clientele, at least they were much organized than a farmer market I went to :) I will come here if I seek for some special items other Costco didn't carry, but it is not worth my time to stay in a long line if I only buy 1 item.
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March 2024 by M G.
It breaks my heart to give this Costco a bad review because they used to hire only great people. Lately I feel like the people who work there are rude. So I have a baby and I can only make it to Costco if someone is helping me, the trip I will reference is a trip I had to stock up on mainly meat and frozen food. Since I had my mom's help I stocked up on any food that wouldn't go bad. When I went to pay the cashier make some dumb comment about 2020 something like "ohh so we're stocking up like it's 2020 again?" I just said something to her about how grocery shopping is expensive and since the meat prices are lower there why shouldn't I save money? Anyway she ignored that. Why did she need to make that comment? I let it slide but told my significant other about it later and we both felt that comment was unnecessary. It's not just been that but the people who work there are much more rude, not the type of people Costco used to hire.
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March 2024 by Liz C.
Bridget in member service was amazing and so helpful by taking the time to resolve the issue with my membership card! Thank you Bridget!
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February 2024 by Elaine V.
I LOVE WATCHING MY 600LB LIFE, WHILE EATING COSTCO DESSERTS!!! Last night I got full lecture from my personal trainer about my consumption of the Devils Delights aka Carbs & Desserts! Today, my office had a training with lunch provided; Costco desserts were on the menu!!! I was like monkey dancing on a razor blade when I saw the Triple Chocolate Pie and Tuxedo Cakes were chosen to accompany our lunch! I took a sliver of each and have no regrets in consuming those calories!!! ("JUST MORE TO LOVE!" is what I'll tell myself, when I look in the mirror! ) The slivers were so worth last night's lecture and the upcoming lecture when I step on the scale! (I know how to skillfully ignore lectures. I perfected this skill during my past marriages.) The chino hills costco, has the best selection and staff! I have an Executive Club Membership (YOU'RE WELCOME COSTCO!)
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February 2024 by Jackie L.
The worst service , I just walked in with baby back ribs that smelled like dead animal the worst I walked in and they didn't want to assist on getting g a fresh pack of rib and there was two supervisor and both decided to look at each other all confused as I stepped away since I felt u comfortable ,they proceeded to started whisping stuff back and forth.
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February 2024 by Alisha U.
I've been coming to this Costco branch for years as well as other ones in Irvine and Tustin. For some reason, Costco in Chino Hills has been very consistent in having very bad attitude staffing. It seems like most of them need anger management and don't like their job. Not much has improved. Costco staff members in Irvine and Tustin have been very pleasant and helpful, but Chino Hills have been extremely rude except for Dean, who has been the only nice and helpful one there for years. There is something very wrong with its leader or management.
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February 2024 by Jerome Marsh
Great shopping experience! I will be back! Very busy place! Food court upgrades!??
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February 2024 by Adriano Billhey
I like so much
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February 2024 by Jimoh Kazeem
The place of quality and quantities items
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February 2024 by Rene Cesar
I love Costco, everyone is so nice. If only they had better parking for the Handicapped
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February 2024 by El Raj
Soda went up a dime.
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February 2024 by Jeff Coll
We love this place, the prices are usually really good and the workers are mostly nice and helpful! ?
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February 2024 by Katia H.
Ordering the pizza on a broken kiosk and charged me 3 times. Then waiting over 40 min to get my COLD PIZZA. Was a big disappointment, I ask the guy if I could get the pizza that was right out of the oven and he said no because it was a special order. Not a good experience. Then my pizza was cut incorrectly.
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January 2024 by Cristeta 559
One of the best costco I’ve ever been with sooooo much Asian products available ☺️plenty of parking it’s busy but manageable
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January 2024 by Arturo Ramirez
Went there to get a couple of slices of pizza, never disappointed with the taste or quality of there food