ATMs in Chino Hills, CA

“I want to report that my experience with OneWest has been beyond excellent due to the trust that was built with my "personal banker" Jeannie Valencia. I started out having an investment account with her as my investment counselor recommended I call her to open a money market account that at the time was offering a good rate. She was so personable, kind and professional that I felt she really had my back when it came to my money to the point that I took all of my and my husband's accounts out of BofA and transferred everything to One West and Jeannie. BUT I just went in there the other day to find out she is no longer with One West and that the bank will "assign" me another banker. I don't want just another banker. I've worked all my life for the money I have and will not entrust it to a stranger who is "assigned" to me. Sadly, I now feel I need to search for another bank in which I can receive comparable individual service (which won't be easy since my standards are now high)...BEYOND DISAPPOINTED!”

“My deli order was done on time! The fried chicken was good. The baked chicken was good and stayed hot-I would have liked there to be more seasoning on the baked chicken with more brown color and crispier skin.”

“Amazing place to bank. The manager Karime is soooooo amazing to work with. She has been so helpful for my family. It is located in Albertsons grocery store , so limited seats etc.”

“This review is for Yurika. My family and I had some business to take care of, so we scheduled an appointment at this location and thankfully were placed with Yurika. Yurika was so patient and helpful and went out of her way to make my family comfortable. Yurika is just a wonderful human being and her help and kindness is much appreciated.”

“They are always helpful when I go in. Sometimes they don't answer their direct line immediately, but I call back. They are courteous and friendly. Hector is a great contact. I recommend him. To those who complain on this bank, take your accts. to the extremely, horrible bank on the corner of the intersection....x America. You'll really encounter bad practices and then you'll be grateful for Citi of Chino Hills. Citi adheres to ALL STATE REGULATIONS. If your credit card was lost or stolen, they MUST take action. They don't say too bad. If they guaranteed a bonus for opening an account, YOU HAVE THE RECEIPT AND PAPER WORK IN YOUR HANDS AS YOUR GUARANTEE. Nobody refuses to give business cards. STOP FABRICATING STORIES. Then, close your accounts and save the upstanding employees headache of dealing with you! If you think you need to report your bank, contact DFPI, Dept. of Financial Protection and Innovation. Phone: 1-866-275-2677 Email: [email protected]. You better have all your ducks in a row!”

“They are always helpful when I go in. Sometimes they don't answer their direct line immediately, but I call back. They are courteous and friendly. Hector is a great contact. I recommend him. To those who complain on this bank, take your accts. to the extremely, horrible bank on the corner of the intersection....x America. You'll really encounter bad practices and then you'll be grateful for Citi of Chino Hills. Citi adheres to ALL STATE REGULATIONS. If your credit card was lost or stolen, they MUST take action. They don't say too bad. If they guaranteed a bonus for opening an account, YOU HAVE THE RECEIPT AND PAPER WORK IN YOUR HANDS AS YOUR GUARANTEE. Nobody refuses to give business cards. STOP FABRICATING STORIES. Then, close your accounts and save the upstanding employees headache of dealing with you! If you think you need to report your bank, contact DFPI, Dept. of Financial Protection and Innovation. Phone: 1-866-275-2677 Email: [email protected]. You better have all your ducks in a row!”

“Special shout out to Jessica who answered my call after they closed and still tried to help me when everyone was gone! Great customer service! Also, Allan has been great at calling me to keep me informed and updated about the new loans in this Covid-19 craziness. I've had great service at this branch!”