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June 2024 by Kathy Raschka
I returned my equipment. I moved, and I no longer need it.
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June 2024 by Ann Nelson
Employees are friendly. I like that they see you in order & will text you when it is almost your turn.
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May 2024 by Javonte Robinson
didn't like the person helping me very rude
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May 2024 by Abraham Velez
Bad service
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April 2024 by Lucero Orozco
I came here the people were very nice! The person who help me was Josue, he helped us getting changing lines very kind. If you come in ask for him, you will love your experience in this Version.
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April 2024 by WolfCreatedStudios
I bought alot of things here but the employees are killing it for me, may find a new store
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April 2024 by Nuclear Dave
This comes from a phone call I made just to check their location for a friend. I'm very happy with T-Mobile way happier than I was with Verizon when I had them.
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March 2024 by Loreal Matson
Jose is fantastic everytime we go in there. He is so helpful and goes above and beyond to make sure everything is done correctly
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March 2024 by Eric Xiong
Poor customer service and lack of communication when it came down to talking about phone plans and how to transfer. The lady was giving short answers as if we should already know how the system works. Should have gotten her name.
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March 2024 by Greg Mills
Found what I was looking for. Nice service
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February 2024 by The Original Pancake
I came in because I was being significantly overcharged, and that immediately just said we can't help you. This store is corporate store, but I went to a other verizon store that was able to work with me and actually help. We got the problem solved the best it could. This stores workers don't care about the customer, they will scam you by over charging you.
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February 2024 by Zury Cibrian
Went in to get a new phone, the girl that helped us was very nice but the whole process took longer than expected as fast as transferring everything. Either way, the customer service was great.
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January 2024 by Dawn edwards
My phone wouldn't connect to internet. This place jumped right in and helped me.
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December 2023 by GRACIE L JOHNSON
Not customer friendly service at all. Internet is not reliable as it is a daily thing of no service ? ?
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December 2023 by Kathleen Rist
Verizon in Chico your service is trash now. I’ve been with you guys over 15 years and until 2023 your services have declined and no longer needed. I pay you guys every month on time, and for you charge me extra money to activate my cellphone in person is utterly ridiculous when I pay you over $100 for my one plan. Then for this dang age now when customers loose their phone and go through insurance you should be able to give us a phone I have job who needed to contact me but because I trade in my phone to you and get new phone I should be able to walk out with a replacement no wait two days being a it out a phone. Treat you customers better especially those a who have always paid their bill on time.
