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March 2024 by Wren Troxell
Very rude, every time.
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March 2023 by B G
Blonde female employee is unbelievably rude. Walked in to ask some questions and she interrupted me multiple times in an attempt to get rid of me as fast as possible. Pretty much yelling at me the whole time as well. Horrible service.
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March 2023 by Jolene H.
So, when you break your iphone, apple allows to send a replacement. But, you must ship back your broken phone or you will be charged the entire amount of the phone. I did my return shipment and the package was either LOST , or STOLEN. I talked to the lady multiple times and she says "oh it has to have got there, if not check in a few days". IT WAS NEVER EVEN SCANNED , on my end. I was charged 1k, plus still have to pay for my current one. Please avoid this place at all cost.
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October 2022 by J G
The Chico USPS is an embarrassment from top to bottom. The checks and balances do nothing to protect the rights of consumers. The parking is a total joke. The USPS is another disappointing aspect of Chico.Unprofessional. Rude. Abusive. Lazy. Incompetent. Abuse of power. Egotistical.
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October 2022 by JJ Rodriguez
For passport services: Stan = The Man.
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September 2022 by Trixie Delight
Awful when one is picking up/dropping off. Unbelievable traffic (vehichles) and near collisions.That being noted, there are also vagrants who reside inside during the wee hours...should you decide to pick up your PO box late nights. Not only that, but I've witnessed the doors being locked by them with their very own make shift 'lock'Very disheartening when a PO box costs $180.00 per year.?
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August 2022 by Bridgett Wagner-cooper
Always fast and friendly:)
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June 2022 by Alice S.
Mailman delivered an open package and didn't scan it damaged; for all I know he took the 15 inch Garnet strand himself.Also he marked my package delivered even though it was empty.
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April 2022 by Joey B.
I honestly had a great experience at this USPS location. I don't know what the fuss is about other reviews complaining "long lines", "needs more folks to work at the window", "need pressure washers to clean the outside".. I mean, doesn't this folks know that USPS is hiring? They can honestly apply to help our community assist with the line to keep moving or otherwise use other USPS location if the line is such a big deal or even better avoid coming during the peak times during lunch break or after work where it tends to get more busier and that's where everyone tends to complain about long lines. LOL! And honestly about the pressure washer review from Nicholas J, he could've rent it and clean the bird feces himself if it bothered him that much or write a complaint to the city of Chico. USPS only handle mail inside the facility and ensure inside the facility is presentable to the public and well stocked in USPS supplies, anything outdoors the city does it! SMH. I've seen from other USPS locations, the USPS employees doesn't power washes the front, I saw a City Entity Cleaning it paid by the city and not USPS. LMAO! Pros: -Clean and tidy, USPS Supplies are always in stock. -Great service. Great People. For great prices on shipping domestically as opposed to other competitors (FEDEX, DHL, or UPS). Cons: -None, other than no free-parking at least 20-30min would be nice when using the Post Office during peak times only between 12pm-1pm and from 4pm-5pm, but I understand that the USPS doesn't have the control of parking meter on pricing. If someone is going to complain about parking, they need to take that complain to the city itself. LOL! Everyone's reviews is pretty bias and self entitled 'Karen' or 'Ken' who loves to complain. Be grateful that prices to ship is cheaper than other competitors. Let thank sink in for brief moment! Food for thought to the reviewers: Also, if you want the line to go faster. Always pre-pay your stuff online at usps.com or at pirateship.com, and bring your paid priority/express letter/parcels and do a drop off at any usps location. Which is what I've been doing, and I've been in and out of the post office in 1Min. or less. If every customer does this way, the line of 18 people will move so much faster (1min/person) as oppose than waiting about 5-10min per person doing the manual way. And that's where the complains happens.
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April 2022 by Dana Sutton
Very nice old post office
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August 2021 by Primavera Leyva
Great peeps
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March 2021 by Donnie Davidson
One star Is for the passport service. The guy working was short with me and rude basically was trying to get me out without having to help me very unprofessional.
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December 2020 by MrManiac3
Neat facility, some historical charm defaced by updating, but still a neat building
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December 2020 by scott ortiz
The line is always shorter than the other office. But went in today and it was kind of busy. Every single person was wearing a mask except the older Caucasian lady working behind the counter... the guy in front of me even made small talk with her about the rising COVID cases. She missed the signal I guess...
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When I clearly saw on the pad that options to ship my package were no more than $25, she added $20 saying it was a lil too big... therefore it cost me $87 to ship 2 packages to Michigan, because somehow she can add $20 without asking me. I always loved going to the downtown USPS cuz of their service, but never again after that terrible woman ?
