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November 2023 by Rich P.
Too often Yelp reviews only report negative experiences. Here's a positive one. Patricia Carino, a supervisor at USPS contacted me about a stop order I placed on a package. She called me, spent time on the phone to listen to my situation, and then went above and beyond to write an email to the Postmaster in another town so that I could pick up a package with precious contents over there. Thanks so much Patricia!!
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November 2023 by Ganondalf
Don't use the post boxes if you know what's good for you, tried to send our a package and it's been 2 weeks and still no update. Of course what can you expect from incompetent workers.
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November 2023 by Lesa James
I recently had two packages marked as delivered on two separate occasions in the same week… to make a long story short, I was able to get a hold of Vinny at the local USPS and he went above and beyond to make sure my packages were tracked down. In less than an hour he had contacted my mail carrier and was able to figure out what had happened with my packages. He promptly called me back to inform me and then the mail carrier personally came back to my house to deliver my packages! Once my packages were delivered he called back again to make sure I had gotten both of them. THANK YOU Vinny and I believe Tracy, I appreciate you both.
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November 2023 by Monica
After calling back quite a few times and getting sent to pound (I know they are short staffed at the moment but there is no context on the phone menu, so you just kinda don't know whether to call them back again or if your call didn't get registered because it went to pound) the person who picked up the phone was very apologetic and tried to help me with my mail problem best he could. Very much appreciate it. We did not come to the best solution but hopefully it resolves my issue.
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October 2023 by Natalie M.
The service is fast and and helpful. They look like they're working their butts off! Thank you post office people!
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October 2023 by Nate Dailey
People love to hate on USPS. I had a good experience at this one. The people at the counter were very friendly. If you can’t find parking, try Chipotle
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September 2023 by Sarah Glenn (Mammafox03)
Absolutely Thee WORST! Constantly loosing my packages constantly saying they couldn't deliver without even attempting to deliver! I've lost over $1000 worth of products because they don't deliver and or by the time I get it it is damaged And non usable ! When I call to talk to someone about retreaving my lost package they try to tell me I don't live at my address or that they'll charge me to find my lost item!! Currently missing yet another package that they never attempted to deliver. My seller showed me a picture of the label with my name and address on it yet once again they try to say no addresses is at that address!!
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August 2023 by Vincent Dias
Worst post office ever! Building no parking. The delivery drivers can’t do their job! So annoyed with these people saying they deliver a package but never do. Then you gotta fight with the company you bought your items from over $200 bucks cause you know usps does it so often! What a failure of a system.
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August 2023 by Joseph St Aubin
Great company. They get the packages delivered and picked up, no fuss, no muss. FedEx is garbage.
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July 2023 by Dan Foster
For 3 day I have not seen a mail man . Why. I got a text that I happen a package here so I waited all afternoon. I see no mail get delivered over here. Is the guy on strike or just taking mail. This is not the first time .Plus I moved over here now my mail not get forward why. I've talk with 2 different supervisors at the post office. Both tell different story..Where is my package and or my book I order . . Who going to pay me to reordered then.Look at pictures it say it out for delivery. If the mailman did show up. Then he has stolen my mailThe w. 13th Street look for their mail off chestnut.It's after hours but one of the supervisor for the pmail man just delivered my mail at 730.But the way she pull up. Is in call for. Who ever own that store need to see me asap
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July 2023 by Marcella W.
If I could give them a MINUS 10 stars, I would! These are the rudest, most unhelpful, and most unhappy people at their job. If you are so unhappy at your job and you HAVE to deal w people, GO WORK INSIDE!!! That's your job! Your job is to deal with customers! If you hate people perhaps being at the front counter isn't for you. Crazy!
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July 2023 by Hannah W.
HATE their parking lot. They have so many spots open for supervisors and employees park on the left side of the building. There are hardly any on the right and I have to go for work on the daily. The employees are so rude and numb and overall just a terrible place.
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June 2023 by Sarah Gardner
this place has completely shattered my mental health. i left this place feeling so disgusted. i went in there trying to get my package because i sent it to my grandmas house not knowing she was leaving town so her mail would be put on hold. so i went in there remind you im a 15 year old homeless girl with no id so i couldnt prove my identity. my mom is with my sick sister the hospital in oroville ca. and they refused to give me my package. i have the tracking number and receit of ordering my package even my birth certificate. i have extreme body dysmorphia and i ordered a waist trainer to help my mental health. im completely distraught.
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June 2023 by Jerry Clark
They are always there and professional. Quicker than most and they focus on each customer as important.
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June 2023 by Jania J.
The only place in town that will charge you $3.99 for a single piece of tape for your box. If I can go anywhere else for mailing needs, I do. Terrible customer service every time.
