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February 2024 by JessK Hamilton
Great store. Always clean and we'll stocked
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February 2024 by JMB JMB
Ordered online for store pick up. Waited 10 min , finally called the store after watching only two young ladies working the front counter , asking if they had intentions of bringing my order out to me as for I was on my 30 minute lunch? She said I’m so sorry I’ll be right out with that. She then came out and I asked her why I sat for 10 minutes not being acknowledged, she said they were really short on staff, and all the people that were on the floor were helping other people, and there was only two of them to operate cash registers. This is the second time this is happened to me and I spend thousands of dollars a year at this location. Ulta Corp. Take care of your customers! Equipped your location plenty of help so they can do their job and not have upset people waiting for things because they are so understaffed. This location has had several managers in the past two years. This lack of retention is due to low pay and not having the resources to run that business at the expectation of the community and what should be the expectation of Ulta .I have been, and will now only shop in the Yuba City location wear every single time I go in there they seem to be overstaffed! So at that location, they clearly have enough people to serve their customers . Ulta, make the necessary changes or lower your prices and make it worth coming in .
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February 2024 by Lana Foster
Everyone I've interacted with here is super helpful and nice which is SO rare for an ulta!! Wish I got the name of the employee that helped me find another sunscreen but she was so personable and nice as well as the cashier.
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February 2024 by Shellie posch
Had what I was looking for.
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January 2024 by Aaron
I was indecisive on which skin care product to buy. The assistant manager Melissa saw me going back and forth struggling and she jumped in to help me. Melissa was really sweet and approached me with a gorgeous smile, and was helpful and knowledgeable on different skin care products and made feel confident and comfortable on which skin care product is the best for me. THANK YOU Melissa! Ulta Beauty is very lucky to have you!
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January 2024 by Pamela Tafoya
Good efficient, friendly service. Super busy. Expensive. Extensive variety of beauty supplies. Look for deals.
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December 2023 by Maria Muro
Everyone is friendly here, always looking to help
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November 2023 by Madison
Very helpful employees and they were reasonable with my return.
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November 2023 by Timothy Adams
A managing associate, Rachel, went through jumps and hoops and hurdles just to get me a small refund. Kind and patient staff.
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November 2023 by Emily Strawn
Kenzie was super helpful in getting me a whole new look. She was knowledgeable and patient. Thank you so much!! :)
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October 2023 by Toyosi Elelu
There aren’t a lot of places to shop for beauty products in Chico, CA. I was by far quite disgusted with the treatment of cosmetics products in the store geared toward women of color and darker complexions. Not only were majority of these products placed towards the back of their store, they were also left in disarray and disorder. It took me over an hour to find my foundation shade and not a single person working there offered to help me! I understand that there may not be a lot of diversity around here, but everyone regardless of color deserves dignity and respect, unfortunately that was the opposite of how I felt and was treated while shopping at their store. Guess I’ll be shopping online from now on.
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September 2023 by Lori K
This is the only place I will go to get my hair and brows done! Their salon always looks so nice when I come, very clean and professional. Ria is amazing in the salon- she knows what I want before I know myself! The associates are always so helpful as well. Walking around the store while waiting for my appointment, multiple people approached me to see if I needed help, and showed me products that would work well with my skin. This is my favorite Ulta to go to, and favorite store in general.
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May 2023 by not kim
Not from this area so I was struggling finding the right product for my sensitive skin! Luckily a beautiful woman named Ari helped me find everything I needed... plus more, way to upsale me! Sad this isn’t my local Ulta!!! Thank you ari for your top notch help Ari!! Will come back !
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May 2023 by abbi perez
The staff here is super sweet! Especially Ari, she helped me with all the skincare questions I had. I finally feel like I was able to choose the correct things to use thanks to her!! She really knows how to do her job, I will come here a lot more often (:
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May 2023 by Desiree Carrigg
Ari from Clinique was SO amazing!! First time I’ve ever been shade matched and left feeling confident. She helped me out with some skincare and make up for an event I’m going to and made sure I was comfortable applying myself later on. She was great!! Will definitely go back to her in the future!