Tri Counties Bank offers friendly and accommodating service at its branches. Customers appreciate the courteous and positive attitude of staff, including branch managers who are helpful and professional. Many reviews highlight the personal support and individual attention provided, with staff often going beyond expectations to assist customers. The branch managers are praised for their kindness, understanding, and willingness to listen, ensuring a positive experience for clients. Customers also note that the tellers are all great and that the location is convenient, especially for those who have moved nearby. While some mention a less favorable experience with a manager trying to push services, overall, the bank is seen as a place where personal service and customer care are prioritized. Many customers express loyalty and trust in the bank for its fiscal capabilities and personal approach, making it a preferred choice in the community.
Estabon, the branch manager was very courteous and positive! He helped me with exactly what I needed without skipping a beat! Highly recommend to visit this location. -Marcello
May 2025
We moved across town a few years ago and now this is our nearest branch. We love it. We still miss the Downtown Salem Branch tho! ☺️
October 2024
Tellers are all great but the manager spent a good 15 minutes giving me the hard sell to switch service while I repeatedly told him I am not interested & in a hurry. He would not listen. I was getting coin rolls, I didn't want to be in there for 20 minutes talking to this guy.
