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December 2023 by The Mess Ender
The staff here is lovely. And we are all so sad. You don’t serve coffee anymore. I am sad because you’re blaming it on homeless people don’t be so greedy. Coffee is not that expensive. Everyone is a potential customer. And a lot of people that are on EBT like to drink coffee too. EBT sales are still sales. $$$$$$$ Get with it. Safeway on w Sacramento Avenue. My suggestion is some sensitivity training for the staff so they have less anxiety about people who are in a house in flux. No coffee. Not okay Safeway. Hospitality is key. I was ready to buy coffee and no hot coffee? Yikes! Chevron across the road. Make sure I got some hot coffee. Thank you Chevron maybe you could talk to Safeway.
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December 2023 by Matt Carpenter
Terrible service, employees are half asleep, slow, unresponsive and terrible judgement of portions for hot food. Over priced and unreasonable. Never going there for lunch again.
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October 2023 by Natalie M.
They seriously need to either repair or replace almost all of their shopping carts. Every time I go there are like 5 of us trying to find one that isn't seriously damaged, noisy or crooked or all of the above.
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October 2023 by Kang Thao
Thank you to the customer service. My mother comes there regularly and just earlier today Oct 11th, 2023, my mother came to me because she doesn't speak English and said that she gave a 10 dollar bill for a gallon bleach she bought but was rung up as a 5 dollar bill. My mother and I went back to go check but went back to the customer service instead because the cashier was busy and I didn't want to interrupt business. The gentlemen was really understanding and knows that my mom goes to that Safeway and does her shopping and pays her bills there. The gentleman made it right. Thank you for so much. 5 stars.
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October 2023 by Tessie Walker
Man it's a great store whatever whatever but it's way too dark I fell and hit the ground so hard and not even one person said man are you okay or anything or even laugh for that matter or even they just all walked by me and it's weird strange people are getting stranger by the moment I guess it ain't stores fault but they definitely need a little bit more lighting
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September 2023 by Bella L.
Almost all the bagels in the bakery cabinet were dark brown, overdone, burned.I've worked in food service/kitchen for 10 years and I would have been embarrassed to present that to customers.The cart locked up on me while I was still in the Safeway parking lot trying to load my groceries, I wasn't even on the Walgreens side. That was kinda annoying. Had to drag it out of the way.
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August 2023 by Erik Owens
Just the right size. Glad the cart wheels freeze up. Keeps the homeless on notice. Now if the shopping center would just clean up the rest.
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July 2023 by RS Hughes
Well it is a Safeway. It has doors to enter and also, doors to.....um...exit. Also, it surprised me they have grocery items. May seem sketchy at first sight when shopping at night, but the roughs are harmless unless you are in opposition to their gang of homeless. So, short of the long, FLY THE RIGHT COLORS amd you'll be fine! Woot woot, as it were!
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July 2023 by Veronica Rodriguez
The staff Is very friendly and helpful. The store is very clean. It's close by my house. I enjoy the Fridays special too.
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June 2023 by Krystal Bailey
I prefer this safeway over others as they have better deals on meat. They regularly have BOGO chicken which helps me pack my freezer for meala
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May 2023 by Andrew George
Rachel from the Bakery department at this store was so helpful. She answered the phone when I called and assisted me with an order for a birthday cake and was professional and kind. Will be ordering again from this store!
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April 2023 by Diego Spangler
If I could give this place 0 stars I would. Horrible and uneducated employees. Firstly, I wait 15 minutes in line since only 2 workers are working at the time with no sense of urgency or work ethic. Secondly, I am purchasing a bottle of wine and steaks for my girlfriends birthday and she happens to be in line with me without her wallet since I am the one paying for her birthday, and the employee who is supposedly the store manager refuse me service since i am 21+ but my girlfriend who is present doesn’t have her ID present. I then told him and educated him that there is not a California Law or a statute that states that when buying alcohol you must see whoever else is with you ID unless the shop was 21+ older. THIS IS A GROCERY STORE. He then continued to refuse service. I Will never be going here again. Disappointed with uneducated and unexperienced employees at this Safeway location.
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April 2023 by Bill
This is a pretty decent grocery store. I've shopped in person and online at this location and both options have been pleasant.
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March 2023 by Patrick Wu
I have been shopping at this Safeway for the past 10 years. Some of the employees here might not been the hardest working bunch but were at least kind. On 3/13/2023, as I was checking out at the self check-out line, there was this employee, push me away to let the white man behind me to go first, even that customer knew he came to the line after me. This was quite racist. When I left, he still acted like he did nothing wrong. I have asked other employees about this particular employee's name and if the store manager wants to know, I can provide his name.
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March 2023 by Ethan Katris-Tyler
It was okay. When I was at the checkout, I could not understand the guy behind me. Maybe he was nonverbal. But anyways, I was going to Safeway to get Chow Mein but they didn't have any, so I got Chicken Strips instead. My God do Safeway Chicken Strips Fill You Up! I am also not the biggest fan of their location as well. The area around W. Sacramento Avenue is dirty.
