Banks in Chico, CA

“This places changes your view of banking, you feel like a guest when you walk in and the amazing people who work there continue that feeling. You feel appreciated for being a customer and they are always willing to go out of their way to make sure your experience is positive!!! I have switched all my business and personal accounts to them and will never go back to the Big Banks!!!!!”

“I know a lot of employees at Northern California National Bank. Every one of them are professional and courteous. I have always enjoyed banking at NorCal. I have my personal and business accounts there. I recommend my friends, family and everyone to bank at NorCal.”

“They have always been friendly and treated me well. No charge or fee for printed monthly statements, unlike the creeps across the street. I had direct deposit from my employer for years and never had a hitch. However, I never needed a loan from them and I never use ATMs--theirs or anybody else's. Again, I much appreciate fee free banking, but my needs are simple.”

“Very helpful with the whole complicated mortgage process. We were able to buy our new home before selling the previous by taking a short term loan out which was repaid once the home sold. Homebridge made it all happen.”

“UPDATE: 4 MONTHS LATER:I absolutely love baking with this branch! Highly recommend!I have had an online prepaid bank account for the last 7 years. And I finally decided to grow up and start adulting. I read the bad reviews on this site and I'm weird like that, it made me actually want to go in and see for myself how bad it was. No I am sure other people have definitely had less than perfect service. I believe what they say. However, when I went in there the lady who helped me was very pleasant. We struck up a nice conversation about our local town and some of the problems we see within and some of the cool things that we like about it. All during that time I opened my first checking account that I have had in probably 15 16 years. The process was super easy, everything was explained to me pretty well. Overall I would have to say I do not have any complaints about this Branch. They were super busy but they made me feel like I was the only person there. Everybody had a smile and was very kind to me. I look forward to banking here. I have a few of my close friends who do currently Bank there and have for years and they have always given it a positive review to me. Good luck to those who have had bad experiences and I am sorry for that, but I definitely got treated very very kind”

“Letty has the best people skills and made me feel welcomed offered me some water. This is the true definition of customer service these days. I will be coming back.”

“A good bank with friendly service. I'm not a personal Wells Fargo customer, but my fraternity's business accounts are with this bank. When I was in charge of my organization's finances over a two year period, I had frequented this branch several times a week. It's located in a central part of town right between downtown, the CSUC campus, and Mangrove shopping. Parking is excellent, very ample and well-maintained with a guard on duty. The interior is large and clean, with several staff working at a time. I never got the impression that this place was short-staffed. I was a fan of their instant coffee machine and utilized it often. The service here is wonderful, with both the tellers and the bankers always giving me a friendly "hello." They were competent and easy to work with, and I feel that they put in an effort to make me feel valued as a customer - even though I was merely some fraternity kid. I had total peace of mind knowing that our organization's finances were safe with this institution and would come back here if I was ever affiliated with Wells Fargo in the future.”

“I was the first depositor at Golden Valley Bank, back in 2006, and I have never had such a careful and well-rounded experience in my long experience with financial institutions. Over these many, many years the staff at every level has always recognized me, known whom to consult for any questions I might have, and shown an awareness that being prompt and thorough in customer relations pays back huge dividends in trust. I also note that, three times a year or so, big parties that Golden Valley Bank throws for customers have been pretty good too, friendly and fun, outdoors on the grass with lots of good food.”

“Tellers are all great but the manager spent a good 15 minutes giving me the hard sell to switch service while I repeatedly told him I am not interested & in a hurry. He would not listen. I was getting coin rolls, I didn't want to be in there for 20 minutes talking to this guy.”

“Great staff and a great place to be. Most banks don't really have that down home care for you type of vibe that Mechanics does. It's obvious the staff cares about their clients and enjoy what they do for the community at large.”

“5 stars that go to chase bank's STAR employee, Ms. B. Stiles! She is a fantastic employee who went above and beyond to help me resolve an issue with my account. If I cud give her more stars I would!! Thank you! A++”

“Love this Banner Branch! Danielle who has helped me most is a pleasure to deal with! Her helpful personality is appreciated. Brian the branch Manager also is very helpful. So much so i moved my personal banking & Business Banking to Banner Bank. I was at my previous bank over 25 years! Highly Recommend Banner Bank mostly because of the exceptional Service! Thank You!”

“We have banked with Golden 1 since 2008 when we opened our account while living in Sacramento. We have always have had great service at any branch or when calling into the customer service line. The only issue I have with this branch is the lack of parking, which can be challenging. It would be great if there was another ATM locally or network ATM that we could use without incurring fees. Everyone within the branch has consistently been friendly and professional.”

“I LOVE this bank and I have done business with them for many years. Extremely friendly and helpful staff and always willing to do what is necessary to serve my needs.”

“Very kind and polite people I like this place always looks welcoming the manager does a very good Job . We couldn’t figure something out with my account he helped in very kind way ? Thank You”

“I went in to cash a check and I noticed a flyer out for long term CDs. Sat down with Eddie and ended up getting a whole bunch of stuff figured out that reduced my mortgage by $200/month. I work 50-60 hours per week. So I’m super busy. Eddie was super patient with me. He did the perfect amount of follow up. I never felt pressured. And his attitude was contagious. He genuinely cares! Give that man a raise!”

“A good bank with friendly service. I'm not a personal Wells Fargo customer, but my fraternity's business accounts are with this bank. When I was in charge of my organization's finances over a two year period, I had frequented this branch several times a week. It's located in a central part of town right between downtown, the CSUC campus, and Mangrove shopping. Parking is excellent, very ample and well-maintained with a guard on duty. The interior is large and clean, with several staff working at a time. I never got the impression that this place was short-staffed. I was a fan of their instant coffee machine and utilized it often. The service here is wonderful, with both the tellers and the bankers always giving me a friendly "hello." They were competent and easy to work with, and I feel that they put in an effort to make me feel valued as a customer - even though I was merely some fraternity kid. I had total peace of mind knowing that our organization's finances were safe with this institution and would come back here if I was ever affiliated with Wells Fargo in the future.”

“I have had an online prepaid bank account for the last 7 years. And I finally decided to grow up and start adulting. I read the bad reviews on this site and I'm weird like that, it made me actually want to go in and see for myself how bad it was. No I am sure other people have definitely had less than perfect service. I believe what they say. However, when I went in there the lady who helped me was very pleasant. We struck up a nice conversation about our local town and some of the problems we see within and some of the cool things that we like about it. All during that time I opened my first checking account that I have had in probably 15 16 years. The process was super easy, everything was explained to me pretty well. Overall I would have to say I do not have any complaints about this Branch. They were super busy but they made me feel like I was the only person there. Everybody had a smile and was very kind to me. I look forward to banking here. I have a few of my close friends who do currently Bank there and have for years and they have always given it a positive review to me. Good luck to those who have had bad experiences and I am sorry for that, but I definitely got treated very very kind”

“MADISON IS AMAZING AND SHE REMEMBERS US! MY HONEY ? GIRL PUPPY AND I CAME HERE A COUPLE DAYS AGO! HER SMILE AND PERSONALITY IS ILLUMINATING! OUR FAVORITE CHASE BRANCH THANKS TO HER! HAVE A BEAUTIFUL DAY ❤️”

“Always helpful more than any other bank I've used in 52 yrs of banking needs...Have used for 14 years and never an issue with my accounts at any time...Thank you...”

“I'VE NEVER had such GREAT service, with good character and wonderful respect in ANY BANK in my life as that which I find to be 'the norm' at EVERY Tricounties branch I've used, for the past four years {I believe it's been that long?} I would be happy to recommend this banking institution to EVERYONE! Thanks to ALL staff members, for your help andfriendliness! Marjorie Totten.UPDATE! MAY 27t,h 2021:WELL! HERE and NOW, I'm CANCELLIMG this review as being "NO LONGER my opinion"! I've CHANGED my opinion, due to the recent incidents which I've had happen, at Tri Counties banks; both at The Pillsbury Branch and the one inside Raleys, on East Ave. Chico, Ca.!I've reported my 'problems' with my 'ncome institution {Soc. Sec.} and have been informed I DO NOT NEED a bank account to receive my Soc. Sec. benefits, and with their approval {after hearing me recent incidents @ Tricounties} am going to CLOSE my account with Tricounties on June 2nd, 2021! I DO NOT have to be a "recipient" to verbal abuse, by ANYONE, including a BANK MANAGER! So, just DIS-REGARD the beginning 'review' here, and consider this 'UP-DATE' my HONEST feelings regarding the Tricounties banks I've mentioned! Thank YOU! Marjorie Totten; Chico, Ca.”