-
September 2023 by Ben January
Highly Recommend Daniel at the Chico Men’s Wearhouse! Excellent service & very helpful. Thank you! I’ll definitely be back!
-
August 2023 by Thomas Rossi
Men's Wearhouse is an absolute treasure for gentlemen seeking impeccable style and exceptional service. As a long-time patron, I can confidently say that this renowned establishment has consistently exceeded my expectations in every aspect. From their extensive selection of high-quality clothing to their knowledgeable and attentive staff, Men's Wearhouse is the epitome of excellence. Allow me to delve into the reasons why this exceptional establishment deserves a resounding five-star review.One of the standout features of Men's Wearhouse is their vast and diverse collection of men's clothing. Whether you're searching for a sophisticated suit for a formal event or a casual ensemble for a weekend getaway, they have it all. The meticulous curation of their inventory showcases the latest fashion trends while respecting timeless elegance. The variety of colors, patterns, and styles ensures that every customer can find something perfectly tailored to their taste and preferences.What truly sets Men's Wearhouse apart is their commitment to personalized service. Upon entering the store, you are greeted by a friendly and knowledgeable staff eager to assist you in every way possible. Their expertise in men's fashion is apparent, as they effortlessly guide you through the store, helping you select the perfect attire for any occasion. Whether you need advice on fabric choices, proper sizing, or matching accessories, they are always ready to offer their professional insights, ensuring that you leave the store feeling confident and well-dressed.The fitting experience at Men's Wearhouse is a testament to their attention to detail. Their skilled tailors possess an unmatched level of precision, ensuring that each garment fits impeccably and flatters your unique physique. From minor adjustments to complete alterations, their tailoring services are second to none. This dedication to perfection is a testament to their unwavering commitment to customer satisfaction.Furthermore, the exceptional quality of the clothing available at Men's Wearhouse is truly remarkable. Each garment is crafted with meticulous care, utilizing the finest fabrics and materials. The attention to detail is evident in the stitching, the durability of the fabric, and the overall craftsmanship. It's a delight to wear clothing that not only looks outstanding but also stands the test of time.In addition to their outstanding products and services, Men's Wearhouse goes above and beyond to create a welcoming and enjoyable shopping environment. The elegant and well-organized store layout allows for easy browsing, while the tasteful decor adds a touch of sophistication. The staff's genuine warmth and enthusiasm create a pleasant atmosphere, making each visit to Men's Wearhouse a delightful experience.Another remarkable aspect of Men's Wearhouse is their commitment to giving back to the community. Their involvement in philanthropy and charitable initiatives is truly commendable. By supporting various causes and organizations, they demonstrate a deep sense of corporate responsibility, further enhancing their reputation as a socially conscious brand.Lastly, the convenience offered by Men's Wearhouse is worth mentioning. In addition to their physical stores, their online shopping platform provides a seamless experience, allowing customers to browse and purchase their favorite items from the comfort of their own home. The user-friendly interface and swift delivery ensure that shopping with Men's Wearhouse is always a hassle-free experience.In conclusion, Men's Wearhouse is an exceptional establishment that truly deserves a resounding five-star review. From their extensive selection of high-quality clothing to their personalized service and attention to detail, they consistently raise the bar for men's fashion. Their commitment to excellence, coupled with their welcoming atmosphere and convenient shopping options, make Men's Wearhouse the go-to destination for gentlemen seeking style and so
-
July 2023 by Jenna T.
Both employees working (very young) did not know what an Oxford collar was. Nobody asked if I needed help when I came in. The woman I asked first didn't even look me in the eyes when I asked her, and instead seemed put upon and sarcastically turned to her partner and asked if him if he knew what that was, as if I wasn't there. Staff obviously hasn't been trained in basic sales manners or base-level knowledge of mens clothing. I figure management thinks "kids don't want to work these days" but they don't properly train or treat their employees with respect, because these two obviously did not want to be there.
-
July 2023 by Jason T.
Went in for the complimentary measurements the that Men's Warehouse is known for today on July 14th around 12:15. Gentleman, with the shiny curly hair asked if I needed help, told him I am part of a wedding party and the groom is going in for a consultation in Sacramento, since he is still deciding between a local shop and Men's warehouse and he wants to have our measurements ready for when he makes his decisions. The gentleman looked me up and down and said "That's working backwards" in a very unprofessional way with a bit of side eye. Very bad customer service, clearly he just didn't want to do his job, take my measurements and provide the customer service Men's Warehouse is suppose to be known for. Groom is now going with local shop instead of here since they also treated other one of our groomsmen's, pretty terribly.
-
June 2023 by Lindsey R.
Buckle up. My fiancé went in to get his measurements done 4 months in advance for his suit rental and everything went great. They said the suit will get here 2-3 days before the wedding. I call the store a few weeks ago and ask if there’s any way the suit can come in earlier so we can ensure it fits well, and they say no, that it’s standard practice it comes in 2-3 days before the event and that if any changes are needed, there’d still be time to have alternations. Flash forward to today, three days before our event. We go in to the store to try on the suit and it fits AWFUL. The legs are wayyy too long and wide, the waistband was way too big, the jacket arms were way too long, but the waist on the jacket was far too small. The undershirt was also way big. The only thing that fit was the socks. Turns out, the guy who fitted my fiancé had put in his two weeks not long before the fitting, and they admitted he was doing “lazy measurements” and rarely did fittings anyways. We ask if they can get a new suit sent and they said “there’s not time to get a new one sent, and there’s too many alterations needed, we wouldn’t have time to fix it.” Okay? This is why I called weeks ago to see if we could get it early in case it doesn’t fit, and I was reassured it would be fine. So what can we do? We spend a little over two hours trying on other jacket/pants combos and find one that KINDA fits, completely different color though. But at this point we didn’t have any other choice. They say the only option is to bring this combo to the Folsom store and get it altered. We drive to Folsom, the wonderful lady at the front desk goes, “they literally could’ve rush ordered the correct suit and gotten it in by tomorrow or Monday. But no worries, I’m gonna fix this for you. Shame on Chico. They send us all of their mishaps.” She was FANTASTIC. She gave us a whole new suit, super discounted, that we get to keep instead of rent. Returning everything else back to Chico for a full refund. We like this new suit a lot better than the original anyways, but it only took 8 hours out of our day for something that should’ve taken 30 minutes. Also a note, the manager that helped us at Chico was nice enough, but not super helpful. The girl employee had the biggest attitude and didn’t initially seem like she wanted to help us at all until the manager got involved. Needless to say, I wouldn’t recommend the Chico location. It’s worth the drive to go to Folsom. They were amazing and professional and apologized on behalf of Chico.
-
June 2023 by danny zepeda
Great place not just for suites but for a variety of different clothing styles. Very clean and nice atmosphere with very friendly staff. Tracy and the crew were very helpful. Very reasonable prices too.
-
June 2023 by Quinn Hall
I recently had the pleasure of being assisted by Julian at Men's Warehouse for my upcoming wedding suit. Julian's warm and friendly demeanor immediately put me at ease, and his extensive product knowledge made the entire experience enjoyable. He took the time to understand my preferences and provided invaluable suggestions. Julian's commitment to finding the perfect suit, his attention to detail, and his genuine care made me feel valued as a customer. I highly recommend Julian for his expertise and outstanding service. Thank you, Julian, for making my wedding suit shopping stress-free and enjoyable!
-
June 2023 by Jennifer Contreras
My husband was a groomsman for a wedding and needed to get a suit from here. He came weeks before the event, 4 times exactly, and each time they would turn him away and say they couldn’t fit him because they were short staffed and on one occasion their system was down. Finally, he did not leave until he got a fitting since the event was 2 weeks away. We got an email the day before the event to say it was ready. When we arrived the pants was too tight and they said he could not get it fixed in time. In the end they did discount the pants, however during our time there all we saw was long faces from staff and did not feel treated right. Attitude makes a big difference, especially when there is an error on the stores part.
-
May 2023 by Dawn B
We love the manager who is here right now. He did such a wonderful job and was so helpful. He had a great positive attitude.
-
April 2023 by James T.
since they asked for a review after my rental, and i gave them my honest review. they denied my review (hmmm i wonder why) they said "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!" and this is the review i gave them, "Bad experienceJust messed up my order, wrong color vest, wrong color cuff links, dorky clip on tie, and pants that's didn't have belt loops. So overall not a great experience." so further more this place is a joke. i highly suggest you find a different place.this location is in chico, ca @ mall
-
April 2023 by Josh Goerdt
I went on my lunch today to go get fitted for a suit. I got there and there was a line. Tracy helped me try to scan the QR code but when it wouldn't work, he manually took his time to put me in the line. I knew it was getting late and I needed to go back to work, but I was the next one in line. I went up to the front where I met Donnell. I told him "I understand Tracy is busy, I can come back at 6 after work." Donnell asked what it was I needed. I told him and he took me over to the side and did all my measurements and fitting. It took him only like 15 min to find out all I needed and get me set up with a suit. Tracy then came over, shook my hand, and said "Thank you for your patience." What a respectful thing to do. After I paid my 20 dollars for the down payment with Donnell, he then proceeded to take off the rush fee for me. He said "Thank you for your patience, and we appreciate you." I told him I was also looking to get a suit for my business and he said "Come on in, and we will find you what you need."Safe to say I will be always going back to see Tracy and Donnell in future times to come. Unfortunately, I didn't get to talk to Tracy much but if you guys are reading this, I appreciate you guys to the full extent. Thank you for being great people and having the best customer service I have ever seen.
-
April 2023 by bkgourmet
IT's my 4th time buying form this store in less than 3 years. Although, i moved permanently from the U.S. I was in the area for 2 weeks (2/22 - 3/5/ 2023) so i dropped by to get specific color shirts. IT's the only place where you would find shirts that are MENS' shirts with MENS' colors. I'd rate the store 5 but my rating is 4 for the company for lack of slacks. I couldn't find brown and dark olive green dress pants. The shirts were $60 each. little pricy but the quality is excellent and they last me long time. I get compliments overseas (in Jordan) often about my clothes. It's quality I can not find in Jordan, (well, you could but it would be $150 a shirt.) The salesman was very helpful. He was my size, slim 15/ 32-33 size shirts. I got the purple, classic pink, greenish, and gray. I took photos with and with our flash to give you an idea of the actual color. The pink and purple are more like pastel color --like i said MENS's colors- not wacky pink and purple colors.
-
April 2023 by Max Duran
Amazing experience with our tux rentals for our wedding. We have been in multiple times and Tracy has helped us every step of the way. I also got a custom suit and it was a great experience.
-
November 2022 by Anna Slater
If I could give 0 stars, i would. my husband and i got married this past weekend and had such a terrible experience with Mens Warehouse in Chico. After my husband and all the groomsmen got fitted in more than appropriate time, we were told we could expect the coats to arrive the week before. Well fast forward to the day we are supposed to be leaving for our wedding and my husbands coat is in another state! The manager was nice and very helpful in correcting the issue and getting us a coat but during our 4 visits to the store we heard different stories each time. During one visit, we had a marbella or maybella helping us and she was the most rude person i’ve met. After being no help, giving us completely incorrect information, arguing with us she then embarrassed my husband about his weight. it’s not secret he’s a big guy, but she very obviously was trying to make it known. she made him so uncomfortable and insecure when this was supposed to be such a happy time. I never could imagine someone to be so rude and condescending toward a customer.
-
September 2022 by Adam Fairbanks
My experience with this business has been positive in the past, which is why I recently made a return visit. I had a pair of suit pants tailored, which came back 2 weeks later with one leg an inch shorter than the other. I was told I could have it repaired but it would take 2-3 more weeks. I also had a suit coat on order and after three weeks of waiting for it I called and waited twenty minutes on the phone for them to tell me it had been there but was "lost" in an area it wasnt supposed to be in. This place is a mess and many on the sales staff are rude.
