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November 2023 by Lauren Jackson
The person who helped me was great. She let me try out the mattress I saw online. She made recommendations. Extremely professional. The saleswoman even welcomed me to Chico. I wish I got her name.
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November 2023 by jim briggs
We were welcomed by the salesperson, Ivy, and she was very helpful. In all follow-up both Ivy and Gabriel have been fantastic to work with.
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November 2023 by Barbara Palermo
Gabriel was professional and very easy to deal with and VERY knowledgeable. Would highly recommend him and mattress firm.
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October 2023 by Katherine Wasche
Gabriel was incredibly helpful and patient while assisting me in choosing a mattress. He went the extra mile to help pick out a mattress and base while assuring the best price option available. When we did run into an issue, Gabriel was responsive and quick to help figure out an answer. Overall, a great experience.
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October 2023 by Denise Born
I felt the staff, especially Ivy, was very knowledgeable about the mattresses and the elevated platforms. She allowed me plenty of time to tryout the beds. And then came back to answer my questions. She also shared her thoughts about each bed. I appreciated her honesty. Thank you for a nice experience!!
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September 2023 by Ethan ives
My wife and I went in not sure what we needed or wanted and Gabriel really helped us find the perfect mattress. He was extremely knowledgeable and attentive to our wants and needs. We would recommend this store and Gabriel to anyone in the market for a new mattress.
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September 2023 by B. Dawg
I don't know the name of the person who attempted to help me today, nor do I have any desire to find out. I'll NEVER set foot in that store again. I came in to ask a couple of preliminary questions about buying a new bed & within the first 2 sentences this man insulted my weight (which isn't anywhere close to "obese") & my intelligence by immediately trying to oversell me on his more expensive lines. He lost a sale today. I won't be back.
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September 2023 by Alonzo C.
New to town. Mattress Firm was the place to check out. I was skeptical cause I have never purchased a nice mattress, but after speaking to Gabriel, I am confident with my purchase. Looking forward to new sleep! I'm sure there are other helpful team members here, but I got lucky with Gabriel. He was patient and provided information on mattress 101.
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September 2023 by Carol Digiovanni
Ivy was so helpful! We wanted the same mattress we enjoyed at a family member’s home. She looked it up and confirmed which mattress we’d been sleeping on.
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August 2023 by Josh O.
Just make sure you talk to Gabriel. In fact, make sure he'll be there before you visit. Tell him how you sleep and just shut up and listen. Ha! Most people have a preconceived idea of what they need in a mattress versus what they actually need. Just like you don't question grandma about what to put in the Peach Cobbler, don't question Gabriel about mattresses. You can thank me, and him later.
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August 2023 by Lisa Blackburn
Gabriel and Ivy were two wonderful associates that helped my granddaughter choose the perfect mattress for her . Very professional and helpful. She is happy with her choice.
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July 2023 by Brook Madison
Gabriel was a great help today with finding a great mattress. He was super patient, knowledgeable, polite, helpful and kind. Even with my kids as they checked things out while waiting for me to decide. He helped me narrow it down by asking my preference and encouraging me to take my time. Covering how comfortable, price and longevity. Check on delivery times, routes and helped with one kids mattress as well as a frame for my mom. Fantastic.
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July 2023 by Brittany Myers
Our experience was amazing from the moment we walked in. Gabriel was very knowledgeable, and gave us a ton of information about the different mattresses and was so helpful. Will definitely be returning for future mattress.
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July 2023 by Dread Pirate Steve
Kori and Gabe were very helpful and made the entire shopping experience a breeze. They answered all of my questions and handled everything from start to finish. 5 out of 5!
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June 2023 by Mari Burns
Gabriel did an excellent job helping us find our new mattress and answered any questions we had along the way. He was friendly, courteous, and professional. 10/10 would go again.