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December 2023 by W N
Outstanding and professional like always
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November 2023 by Payton Peters
Ugg I love this location everyone is always so nice and helpful. Just got my oil changed here the other day and they of course let me know everything else my car needed and what would need to be done in the future as well as letting me know which ones are most important. Very speedy and ALWAYS ask if I would like my car vacuumed and windows cleaned. Basically everything that the other location near notre dame doesn’t do they do and they do it so well. 10/10
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October 2023 by Yvonne R.
First time at Jiffy Lube in Chico and I was extremely satisfied! Quick, efficient plus they vacuumed my car and washed the windows! Great value! I've been to many Jiffys but never had my car vacuumed! Nice treat!!!
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October 2023 by Tammy S
Jiffy Lube gets you in quickly. They spotted that I had a tail light out that I had no idea. They don't try to sell you services you don't need. 10.11.23. Great friendly service. Fast too.
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September 2023 by Sultan Sanjar
Don’t go to any Jiffy Lube because they are scamming people!!!!I went for Lyft Inspection they said one the license plate bulb was broken and I asked how much it will be ? they said $60 oh my lord they are way expensive just for easy replace of bulb ? and I bought for $7 from Auto zone. I YouTube it and I replaced by self for less than 5 minutes then I take it back to them they passed and give my inspection document.I don’t recommend you all to do any service in any Jiffy Lube because they are highly expensive !!!
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September 2023 by Dillon Jones
had a great experience it was a very friendly experience and wait time was about 20 minutes
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August 2023 by Holly Quick
I have been to three Jiffy Lube locations over the years and each time I receive stellar customer service. I also love that they'll check my fluid levels, air up tires, etc. between regular oil changes. Thank you for all you do, you're doing great!
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August 2023 by Sam Hoov
Jiffy Lube is all right but I feel like they're selling my phone number and information to data brokers. The amount of spam calls I got after I started going to jiffy lube was 10 times as much. I know correlation is not causation but it seems all too convenient
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July 2023 by Stephanie B.
I pulled up to the Jiffy Lube on Mangrove Ave around 5pm on a Tuesday. I was greeted by Ellis who excelled at customer service. I was next greeted by Andrew, the Assistant Manager who was equally as kind and extremely knowledgeable. Pete did a wonderful job servicing my car and was courteous, kind and exhibited wonderful customer service skills. I'll be back! A very satisfied customer!
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June 2023 by Carlos G.
Lazy and liars. Went in to get my Driver Side vent troubleshot due to no air blowing. Requested they check my air filter to see if that'll fix the issue. They said some BS about "we don't have the tools to get to this filter because of the way it was manufactured" which translated too "we don't want to do the work because it's tricky to get to". Went right down the street to Pep Boys and they got it out in under 3min. They also said something about my service sheet calls for my coolant to be replaced. I agreed and then they came back saying that it's a "hard cap" so they can't get it off. Sounds like the tech here just want to do basic Oil Changes and nothing else. Save your time and money, go to Pep Boys right down the street.
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June 2023 by Timothy Adams
Very kind manager, kind staff. Always efficient and usually able to take walk-in appointments for smaller services, (Oil/air filter change)Service: Oil change
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April 2023 by Wyatt Wilson
After having several bad experiences at Lube Express, I decided to try out a new place. I'm so glad that I did because the Jiffy Lube confirmed all of my suspicions about the sketchy information provided by the other shop.The Jiffy Lube was clear about what services they were going to provide and they provided me with accurate information to go with it. For example, I received full synthetic oil at both Lube Express and the Jiffy Lube. However, Lube Express insisted on a 3,000 mile synthetic oil change, while the sticker from the new shop showed the more accurate 7,500 mile rating that the synthetic oil is actually rated for.Overall, the new shop has earned my trust and I will definitely be returning
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April 2023 by Garbage Man
All fluids changed within an hour, even on a busy first of month day!It costs about the same to go here as it does to do it yourself, go to the auto store, buy fluids and disposal fees. Maybe like $50 more, but how much is your time?Always quick, friendly, and thorough. Never had any problems 10+ years of going to this location.
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April 2023 by Toni Z.
I've used this Jiffy Lube multiple times and had adequate (not stellar) service. This time takes the cake! Worst customer service ever! Why would you leave a customer sitting in their car in 80 degree weather for over 30 minutes when they've asked you multiple times if you can service the AC? Blatantly ignored when the girl checking us in knew they couldn't accommodate the request. With a little communication and caring, you wouldn't have lost a customer. If it were my business, I'd be looking for a new employee. Zero stars if possible.
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March 2023 by Kelly Markham
Amazing service..acomindating to my family and sp child. Highly recommend..quick friendly, kind. WelcomingService: Oil change
