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August 2023 by Larsen L.
Had a Kohler generator issue, they sent a repair man out within a few days, he was very knowledgeable about his job ( especially in 105 temp) it was up and running within an hour, and the customer service from my first call to the follow up was top notch! Very Happy to see a friendly, happy business still treating customers like they should be treated. I retired from business a year ago, so I understand the stresses they go thru. Your top notch in my book! Thanks again!
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June 2023 by Jen C.
We will only use Jeff's Truck service. We had a few nightmare problems with a new trailer that the trailer dealership wouldn't warranty and wouldn't fix. Jeff's was able to fix all the problems and help us deal with the trailer manufacturer. Additionally we had a blow out of our water tank that was under warranty. It was during the holidays and we were going to use it as an extra bedroom for out of town family. I explained our situation and they handled it quickly and professionally. I really appreciate the folks that work here.
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May 2023 by M D.
I called to get an estimate for an oil change on a small RV. The guy answering phone gave me a ball park estimate and said they would have to look up the parts from vin to get a more accurate price. I said ok and when I asked if someone could give me a call back with an estimate, he quickly changed his tone and told me they wouldn't be able to help me and hung up on me. Very rude!
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March 2023 by Mr. Stuff
Fantastic costumer service
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September 2022 by David E.
Jeff's trucks charged me almost a thousand dollars to repair a NOX problem on my truck. The light went off but it did not pass smog. Then they charged me $2500 or so to repair the truck again. And had it for about 2 weeks! It still didn't pass smog. I took it back and they said drive it more. But it still didn't pass smog.I read up and found out that there is a driving protocol you have to follow for the computer error codes to clear. They didn't tell me that.Then I found out that the parts were under warrantee. When I asked about that they said that my claim is denied because I took the truck and drove it.This company is either corrupt or incompetent. They shouldn't have given me the truck if that would void the warrantee. And it is complete nonsense that driving the truck after a repair voids a warrantee. I fixed the code problem myself and got it to pass smog because they didn't. $3500 for repairs on a $56,000 truck with less than 50,000 miles. Outrageous!
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August 2022 by Willow Schmaljohann
Delicious coffee, and great attention to detail. Lots of options, and good prices too!
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August 2022 by match maker
great coffee!!
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June 2022 by Shary M.
If you take your RV to Jeff's Truck repair be prepared to pay triple what he finally quotes you on the phone. Dropped off our RV in March. After several calls of trying to get a quote, he finally tells us $550. Then after several more calls of when is it going to be ready. We finally get a call in June that's it ready. We asked him to fix the bathroom cover that wasn't on the original work order. Go down to pick it up and it's $1,500. We refused to pay until we spoke with Jeff. He said he called and told us that it was going to be $250 more. Never had that conversation. Even if he did call, which he didn't, that would be $800. Consumer Affairs protects the public from this particular situation. I will be filling a report. I would like to add, he did do great work but he needs to work on his costumer service.
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April 2022 by John S.
I sent one of our trucks for a fuel system repair, they did a fine job except for a faulty O ring. The next day we had a no start on the truck, fuel system bled down over night. Jeff sent a tech out straight away confirmed it was an O ring that leaked due to repair. I thought all was good till we got a bill for 300 dollars for mobile repair. I called and talked to Jeff directly to question the charge. I asked why we were getting charged for a repair that was caused the repair itself. Jeff said "don't worry about paying the bill and to never ask for a mobile repair again". Not the most professional response I have ever gotten from a businessman. Maybe he was just having a day?
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June 2021 by Ben J.
DO NOT TAKE YOUR RV TO JEFF's. I took my 2007 motorhome in for repairs and diagnosis. An email was given from me to Jeff's truck service so there would be no confusion about what I would like them to do. They performed many additional service and repairs that were not asked for nor authorized. In the amount of over $1400. I even sent a follow-up email clarifying questions they had asked me on the phone so once again there would be no confusion. They called me to let me know my motorhome was done. I asked them to email me a copy of the invoices. Which were not even close to what I had requested them do with a significantly higher estimated price. The number one reason I took it in was to road force balance the six new tires I had on the motorhome. Which was never even done! When I talked to the owner Jeff about what was going on and let him know I felt taken advantage of. He flipped me off and told me "FUCK YOU" right to my face and "GET THE FUCK OUT OF MY OFFICE". Stay clear of Jeff's Truck Service!!!!!!!!!!!!
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April 2021 by Erik S.
I went in and asked for a tune up. And after not hearing back after 2 weeks I called and my vehicle still wasn't finished. Then after another week they tried to up-sell me on overpriced additional services. Then after I paid they made me wait for my vehicle for about 45 minutes. Could have been better.
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November 2020 by Katie G.
We have a 24 ft trailer and one of the leaf spring hangers broke. We needed a part right away because we were on our way out for a trip. Jeff's Truck Service answered our call, answered all our questions and were very helpful over the phone. We were able to send them a picture, they had the part, had it ready for us when we got there and we were able to do the fix ourselves. Great experience!
