January 2018 by Valerie M.
Beyond bad! They keep billing me for different monthly amounts, with no explanation for why the "contract" amount is rising, and the way they bill results in 13 monthly payments for a 12 month year.They promised to send me a copy of the contract that allegedly allows for this "tomorrow", that was 12/12/17! Repeated attempts to resolve this dispute have been futile. We have been long time customers, this contract has a start date of 11/16/08, but we only started having problems with them 10/2017. Truly terrible and rude service.