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March 2023 by Lauren F.
I have been going to Doctor of Motors for a few years and I am always very happy with my service. The owner is super friendly and doesn't mind taking time to explain things, which I always appreciate. All of the guys who work there are always very friendly as well. I am very impressed!!
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June 2022 by Marques G.
this guy is by far the worst mechanic ever, well excuse me let me rephrase that the worst mechanic shop owner ever! this guy doesn't even tell you what's wrong with your car he just nickels and dimes you for everything charges 160 to run test on it to see what's wrong with it if there's nothing wrong with it he will still charge you the 160. he's not knowledgeable at all!
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October 2021 by Rebekah Carlson
I have been taking all my cars to Robert at Doctors of Motors for years and I honestly won’t take my cars anywhere else. Robert and the employees have always been so pleasant and helpful. Robert always speaks to the warranty company on behalf and has gone to bat for me several times with the warranty company to ensure that work can be covered is covered. Robert is fair and honest which is hard to come by in with mechanic shops. The work gets done in a timely matter and when he gives you a timeframe of when it will be done, it’s done on time or before hand. I am so glad I brought my first car to them years ago. I won’t trust my car with anyone else! Thank you Doctors of Motors for putting a good name back to mechanics!
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September 2021 by Kathleen M.
When I came for a very affordable smog check, I decided to have my oil changed. Instead of a wait to do both, I was given an appointment for the next day for the oil - and they were punctual!! Great service, great prices. Because I do my own air and cabin filters, they offered to check them at no charge, knowing that I would do any necessary work myself. Very generous.
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August 2021 by Jessie Thweatt
Staff was incredible. Professional, patient, and told us EVERY detail of what was happening.
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July 2021 by Tyler J.
I had a great experience and will definitely be going back. My a/c croaked on me and in this heat my main objective was getting it fixed fast. I called right before closing and they were able to get me in @ 9 am the next day. They were able to identify the problem's and fix them in 2 days. They were very friendly and the final price ended being less than there estimate.
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March 2021 by Kyle P.
I needed to smog my Prius ASAP in order to renew my renew my registration. I was able to get an appointment within 24 hours of the phone call. Once I arrived for my appointment, I was greeted promptly by the friendly front office staff and the smog was completed very quickly (~7-10 minutes). Once I had paid for the service I was provided with a paper receipt and documentation of the successful smog and the cashier was kind enough to even sanitize my keys before handing them back. I hands down recommend Doctor of Motors and they had the best price in town for smogging my vehicle as well!
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February 2021 by Antoinette P.
I just recently moved to Chico and needed a few things checked out on my car. I am so very pleased that I chose Doctor of Motors!!! They were friendly, efficient and fixed my car to the point of feeling like I'm driving a brand new car!!! Will definitely be a loyal customer and will recommend them to anyone I know that needs car work! :)
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October 2020 by Kris Lundeen
They overcharged and took advantage of an elderly friend.
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August 2020 by Hunter T.
Robert was extremely helpful and transparent about the issues with my car. While no work was actually done to my car, he explained to me in detail what the problems were, and gave me a transparent estimate. Robert was super honest and told me it probably wouldn't be worth the money to work on my old, nearly broken down car. That kind of service will definitely have me coming back when I do need work done on a car
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June 2020 by Sam M.
First impression was bad, the custom service was not too great, but they were very busy and it was 105 degrees so...When they called me they were very nice. Maybe the nicest service I've gotten from a mechanic. Their estimate started at $130 for just a check up, but they lowered it to $91 when I picked it up. The price still seems a little too much, but they did not push anything on me and told me the truth.They were very helpful and did not try to grab my money.
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May 2020 by Staci Burnett Adams
fast in and out with no appointment!
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May 2020 by Iily R.
I have experience with this place from taking some corporate fleet vehicles here and my personal vehicle here. I always feel I leave learning a little bit more when I have a car issue and I don't feel like I'm getting scammed. I like the front desk guy, Robert, I just think he is all business and good at it. Do I pay FULL price when I use DOM? yes ouch. Do I feel taken advantage of like I was scammed? No. I took a vehicle in for a weird but faint noise and they gave it back saying they couldn't find an issue. I have since then not had any any major issues with it (it's just a weird vehicle 2014 Nissan Quest). DOM has fixed a throttle body on a 2006 Equinox and also diagnosed a leaking head gasket. They offer pre-buy inspection for looking at used cars. The fliers they send to remind me they exist is for oil changes, but I already go somewhere else. The flier reminded me that they still want my business, and so I called them up and got in quick for an oil leak. They offered two fixes for the leak, saying the cheaper one will take care of most of the leak (I was happy to take the cheaper option and the leak is gone).
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September 2019 by Maddie Allen
Amazing service Amazing people they are so kind and helpful anyone needs a good mychanic should go here I will be telling everybody about this place thank you for all your help
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August 2019 by Eric T.
This shop is a scam. They do work on your car then send you endless emails saying you need to fix or maintenance things that don't need to be fixed. Robert sent us one of these emails about the AC on one of our cars. We took it to another local mechanic and there is nothing wrong with it. Works fine. Robert even suggested to NOT use the AC if we didn't fix it. They use fear and your lack of knowledge to get you to fix things. Do not go to this shop.
