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January 2024 by Joseph Williamson
I’ve come in here a couple of times and every time the staff are really nice and helpful. Staff has pumped up balls, always been positive and kind, and the store has a wide array of things to check out. Definitely worth popping in and checking out if you’re curious.
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December 2023 by Junior P.
Dropped a pitching wedge off to the "golf lead" (Ryan) Wednesday the 12th of December I call in Thursday for an update because it has been 24 hour turn around the previous 4-6 club repairs iv had done Thursday (lewis) I believe a last name told me the club was drying Which means it should be ready Friday I show up Saturday and the club has not even been started I an upset Ryan comes over to assist I let him know the employees have done a poor job The employee Josh walks behind and says "I am very good at my job so you know" Which leads to me becoming more upset when the manager Ryan has nothing to say to his employee for speaking to a regular customer that way Iv gotten to know everyone from golf to cashier pretty well We'll Josh the guy that's oh so good at his job and Ryan the manager that promised to have it done correct Left the club is the wrong length The grip is applied wrong / crooked And the epoxy was applied very sloppy & poor GREAAAAT JOB TRAINING @ DICKS They refused to fix there job and Phil the store manger feels unstoppable snd treats consumers poorly as well Just because not many 45 year old men are settling for a Dicks job in chico He's able to get away with such poor skills to run a store or business Hopefully the employees learn better service skills and are trained properly for the department
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December 2023 by Bruce Folkins
Greeted n asked if I needed help in 3 different departments
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September 2023 by Gary Asbury
There employees like to take pictures of peoples cars will never go back there
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August 2023 by Corbin StJohn
Garbage... things were priced wrong and the person had zero cars in the world to help... go to play it again or big 5
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May 2023 by Alyssa Montes de oca (Trolls Fan Forever!)
Employees are super nice to people but the reason it’s not 5 stars Is because some items can be very expensive
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February 2023 by Yvonne Rogers Gould
Great customer service today! They always have several sale racks and many styles of shoes on clearance... lots of selection throughout the store!
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January 2023 by cindee lanning
This review is for the awesome sales person, Karlie or Kailie . I am not sure of the name. My daughter needed a swimsuit. Not the easiest to find in January . One of the sales men told us maybe on the clearance rack.( he couldn't leave his register) we asked another sales person Karlie if she knew of any swimsuits in the store. She went to the back of the store and brought us what she found. Unfortunately none of the suits fit. I have not had that great customer service in a very long time.
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November 2022 by Romeo Valentino
Tons of the latest sporting apparel. I love Nike clothing and Dick’s always seems to have the newest in season fashions. Everything is always neat and clean and the staff is always friendly. I will say that they seem to be a little understaffed but that seems to be the normal everywhere now
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November 2022 by Shawn Miller
Tons of the latest sporting apparel. I love Nike clothing and Dick’s always seems to have the newest in season fashions. Everything is always neat and clean and the staff is always friendly. I will say that they seem to be a little understaffed but that seems to be the normal everywhere now
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October 2022 by Dan B.
Tried to get help w some sunglasses. Too busy to bother I guess...i mean how hard is it?
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October 2022 by Mark Kechloian
Gold department is great. Regriped three of my clubs in 20 minutes. There are very helpful.
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September 2022 by Zack M.
Recently visited this store to buy a Stanley thirst quencher. Nico and Rome were extremely helpful and made sure that I left with the product I wanted. Very good customer service at this Dick's Sporting Goods!
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September 2022 by Emma E.
Freddie at the cash register on 9/14 has amazing customer service. Very personable and kind while also caring about your experience and you as a human. :)
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May 2022 by Caroline Bolin
They have a good verity of fishing line.
