CVS has recently improved its service, receiving positive feedback from customers. The new pharmacist has been praised for being great, and many have noted that the staff is helpful and knowledgeable. However, some customers mention that the pharmacy often struggles with short staffing, leading to long wait times, especially during busy periods. There have been concerns about how some customers are treated, with one instance highlighting an unpleasant interaction with a pharmacist. Despite these issues, many customers appreciate the dedication of the staff. For example, one employee named Sarah went above and beyond by offering a cold drink when the store's fridges were broken and even returned a customer's lost phone. Another staff member, Vu, received high praise for his patience and assistance in resolving a medication issue. Overall, while CVS faces challenges with staffing and wait times, the commitment of its employees to customer service has made a positive impact on the shopping experience for many.
I had a fantastic experience with the CVS pharmacy! They were extremely helpful, and knowledgeable! 10/10 would recommend!
January 2024
Staff here is good but corporate needs to get them some more help. Never enough people working. Drive through is usually quicker than inside pharmacy counter.
July 2023
Vu in the pharmacy was absolutely incredible! I had an issue with a specialty medication that was supposed to be shipped there and he was so patient and went out of his way to not only find the medication but to contact the specialty pharmacy that sent the medication to resolve the problem. Thank you!
