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February 2024 by John Wiemers
Good value and service!
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May 2023 by Wemdi Beane
I got a great deal on my tires and I love them and Costco tire center takes care of your tires for the life of them
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April 2023 by Rachel A.
Not very impressed. The clothes are always a huge mess and everything. seems very unorganized. compared with the other Costco's I have seen, this one just is not run well.
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March 2023 by Enie H.
We have been using the hearing aid department for several years now. We are kind of getting tired of Danny's rudeness and Carrie's grumpiness. They both make coming in not a pleasant encounter.
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February 2023 by Rhythm K.
This Costco is probably the worst one to come to. Employees always seem annoyed or hate that they had to come in, food is always expiring as soon as you buy it, and the lack of consistency is always there. Trying to find someone to help you find something will probably be the biggest waste of time considering they'll always ignore you or say that they're out before even checking
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January 2023 by Kitty N.
I love this store don't get me wrong, but my main complaint is the lack of consistency when buying the same item repeatedly. I paid a lot of money for a package of the sliced beef roast to make beef jerky. It used to be thicker, I made jerky last night and it was so thin. It was like paper and just fell apart. It was also extremely fatty a complete waste of $45. I am extremely unhappy. I probably won't even be able to eat it. It's like eating fat, which basically it is. Also, I realized when I got home that the expiration date was the very day I bought it. Cutting it a little close.
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December 2022 by Judy S.
I love everything about my local Costco Warehouse Store. The convenient hours, tire shop, huge selection, samples, hearing and optical departments, pharmacy, deli, roasted chickens, hot dogs, and more. Plus I feel secure when I am shopping there. A happy member since 1993!
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December 2022 by Cami Harris
Re tires: Buying the tires is a process. They recommend you go in person to purchase the tires. The line is a bit slow as they are understaffed. Then you make an appointment once the tires arrive. The appointment took an hour and a half. The next day my tire went flat on the freeway on-ramp at night with my husband and dog in the car. I drove on it flat for a short distance to move it to the shoulder. AAA put on my spare so I drove it back to Costco. They saw me immediately which was nice. They said the valve was defective, that they replaced the valve, but put my old tire back on. They wouldn’t replace the tire after driving on it flat, stating they saw no damage. They offered for me to come back the next day to speak with a manager because I was concerned about the tire quality being compromised. I came back and they were expecting me. The manager was super nice and replaced the tire because of the circumstances. Five stars because I really appreciated their kindness and getting me all situated with a tire that hadn’t been compromised. Thank you!!
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November 2022 by Cami H.
Re tires: Buying the tires is a process. They recommend you go in person to purchase the tires. The line is a bit slow as they are understaffed. Then you make an appointment once the tires arrive. The appointment took an hour and a half. The next day my tire went flat on the freeway on-ramp at night with my husband and dog in the car. I drove on it flat for a short distance to move it to the shoulder. AAA put on my spare so I drove it back to Costco. They saw me immediately which was nice. They said the valve was defective, that they replaced the valve, but put my old tire back on. They wouldn't replace the tire after driving on it flat, stating they saw no damage. They offered for me to come back the next day to speak with a manager because I was concerned about the tire quality being compromised. I came back and they were expecting me. The manager was super nice and replaced the tire because of the circumstances. Five stars because I really appreciated their kindness and getting me all situated with a tire that hadn't been compromised. Thank you!!
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August 2022 by Wendy Hansen
The prices of the tires are great. Don’t show up to get your tires rotated without making an appointment. I’ve been waiting for 2 1/2 hours for them to rotate my tires.
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July 2022 by Max Y.
It's a good place to go for a lot of things like dairy they have a whole room type thing just for dairy.
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June 2022 by Israel Santana
I've been to different costco tire centers and this one is by far the best! The employees go above and beyond for the customers. I'm glad these guys are in my hometown.
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May 2022 by Cobbler S.
One of the only places in the world that does not offer their customers Wi-Fi. Reception was horrible inside the store, they cannot help that. They've got several different Wi-Fi is going on, they could dedicate at least one to sharing with customers that spend hundreds of thousands of dollars per day here. I know it's just a drop in the bucket, but had to leave over $500 worth of crap in my cart to go outside to use my phone. I'm not going back in! Everyone was so flippant and nonchalant about not having Wi-Fi. Oh well! We've never had it! Don't know what you want us to do about it! Super super petty Costco! Come on, "manager" of Costco, do you even care?? This would be such an easy fix! And I know I'm not the first one to need to use the Wi-Fi in your store! BTW, the reason I needed Wi-Fi was to access my shopping list to make sure I was getting everything I needed.
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April 2022 by Shoaib K.
I rarely go to Chico so I decided to take a shot and come shop here while I was there. The selection is decent but not comparable to the Costco's in Roseville, Sacramento, Bay Area. It felt more like a larger Sams Club with the same type of products with not much differentiation. They did have a decent amount of organic options available which was good to see. Parking wasn't too bad because I went during an odd time in the afternoon on a weekday. The employees were nice excluding the cashier who was downright rude. Everyone has off days but don't take it out on the customers.
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February 2022 by M E.
CostCo Optometry dept review: I am an infrequent CC shopper, but I asked for a recommendation via Nextdoor about having lenses replaced in my mag. glasses. Many said CC was the best! I usually go to Foreyes where I purchased the glasses....each time it is 250; if it after the 1 year warranty, or I an updated presc. I was pleasantly surprised with the knowlegible staff, hygenic surroundings and SUPER FAST turnaround (about 6 days). Because I brought in several pairs to go in shifts, to make sure I have a precise working pair at home. ANDREA exemplified the meaning of full service. she helped me decide which of my peepers looked decent, suggested a new style AND suggested a fuller focal point lens, so when I work (looking down detail work). I am trying the new field of vision and then will drop my 3 other pairs off. Even the new glasses were half the cost...of just getting new lenses at my previous optical place ( I do not have any glasses coverage). Thank You Andrea.