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November 2023 by Katherine Peters
First and foremost the lady working there was so sweet! Very easy to talk to as well. I got a classic cinnamon roll with oreo bits on it; it was fresh out of the oven and it was delicious! I always get an extra cup of frosting with it. I also got a "chillata", once again, absolutely loved that too. :)
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October 2022 by Felipe Rivera
Great place. They got the rolls to repair souls, impeccable customer service makes the Karens get nervous, life of the party in the mall, after eating here I got a smile wall to wall.
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October 2022 by Alyssa
amazing customer service ! love the hustle back there keep it up kids!
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September 2022 by Rocio Robles
Was approached by the Chico location manager of why I didn't place my order online. I was literally walking through the mall and decided to stop by to redeem my free birthday drink. She said she was limited to place the order on her register. But yet it went through on my app and she was able to override the transaction. How was I supposed to know that her register didn't work? She delivered poor customer service and was very rude. My cold brew was warm, poorly made with hardly any ice. It melted by the time I got to the parking lot. Made me feel uncomfortable even ordering a cinnamon roll.
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July 2022 by Brianna Rodriguez
I never write reviews but I just had the most terrible experience at this location. First of all, the customer service was terrible! The girls that were working had no idea what they were doing and was just talking and laughing. I was the only one in line but didn't get attended to after their laughing fit. When I was ordering, the girls was very rude and was rushing me to order. When I got my cinnamon roll, it was very stale and hard as if it was sitting there for hours! My first and last time going to Cinnabon in Chico. They either need a new manager or better start training their employees.
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June 2022 by Duncan Burgess
Always got stuff warm and fresh ready when I stop by, very tasty.
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April 2022 by Anonymous G.
The employees there were great! Made me feel welcomed and delivered high quality service. Will be coming back
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November 2021 by Mackenzie H.
My boyfriend went to get Cinnabon, and just wanted a 4pack. He noticed that they had 6 of them sitting out, and asked for his 4pack. A female employee told him that he would have to wait 45 minutes because the 6 cinnamon rolls were "reserved" for a 6 pack even though no one else was in line and it wasn't for an online order? How does that make sense? My boyfriend was scammed into buying a 6 pack to avoid waiting 45 minutes for 4 more cinnamon rolls to be done. Even if this is a policy, that's so messed up and I've never had this happen at any other location.
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October 2021 by Rocio Martinez
Was approached by the Chico location manager of why I didn't place my order online. I was literally walking through the mall and decided to stop by to redeem my free birthday drink. She said she was limited to place the order on her register. But yet it went through on my app and she was able to override the transaction. How was I supposed to know that her register didn't work? She delivered poor customer service and was very rude. My cold brew was warm, poorly made with hardly any ice. It melted by the time I got to the parking lot. Made me feel uncomfortable even ordering a cinnamon roll.
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October 2021 by Sal Rodriguez
Rude workers un prpfessional , wanted a 6 pack , she didnt want to make a box , so she wanted to charge me twice the price, modern day robbery 35 dollars for 6 cinnanmon buns ,
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September 2021 by Sandy
I used to love Cinnabon until I came to the Chico location. It is hard and hardly any frosting! I will not waste my money again!
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July 2021 by Carol Correa
This place is my first choice site. Of all restaurants I know I favor it most. I always suggests to my friends to go to visit this restaurant. everytime I I need a good supper, this place comes instantly to my head. fresh and all sorts of food and a rich menu.well mannered staff members, and agreeable atmosphere. And very important, the price is reasonable. I tell about this restaurant with pleasure.
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June 2021 by Sandra Moore
I used to love Cinnabon until I came to the Chico location. It is hard and hardly any frosting! I will not waste my money again!
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May 2021 by Portalz
They always give me my order fast and it always tastes super good! I love their cinnamon rolls they're always perfect!
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March 2021 by Jon Nguyen
Cinnamon bon in Chico mall post six packs for $15.99 but this place play by their own game to make extra money. Since the day one, they sale singer for 5.49X 6 would add up over $32 dollars. Why post on the price list and not honor