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March 2024 by rhonda robertson
Very friendly and very prompt at getting me What I needed. Thank you Chico - lock - it self storage.
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March 2024 by David Shiba
Excellent service and well maintained storage units
Convenient access to outside units during gate hours
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January 2024 by Jon DeBrincat
I rented a unit from Chico U-Lock-It from March 2023 until January 4, 2024. The staff is great and the facility is conveniently located. I found the cost reasonable. Thanks!
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November 2023 by Kathy Birdseye
Storage units in Chico are hard to come by so I was very happy to get one at Chico U Lock It. It is clean and well ran. They also have available RV Storage on site.
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October 2023 by Serenity Gilles
You will need a 30 day notice if you want to get stuff out. I know a family member who had her things here. She was injured and I kept trying to drop off her rental fee and the walk in was never open during hours.
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October 2023 by Thomas Fahey
Diego is a consumate professional. I have total confidence in this storage facility.
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March 2023 by Anne K.
I appreciated how courteous and efficient Diego was while i completed the paperwork to rent space for our trailer.
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February 2023 by Shawn Waggoner
Blasting late notices and emails to people who aren't even customers or live in their state! Likely a horribly mismanaged business. Look elsewhere.
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September 2022 by Jerry D.
New manager Tom is great, explained everything well and calls me if I forget to lock it up
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August 2022 by Jose Espinoza
Very good place, I work doing maintenance and I like it
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August 2022 by Kurt L.
Rented two units on the 1st. Moved out on the 15th would not refund any money. Told them from the start that I would only be there for 15 days. Gave the 30 day notice on the first. Charged for two processing fees even though it was one transaction. They took back possession of the units on the 15th. Manager would not refund any amount. The units have been subsequently released to someone else. No interior lighting. Limited access hours to interior hall units.
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February 2022 by Daisy G
Staff is very friendly and the facility is kept clean. I love when they decorate for the holidays. I'm excited to see them finish painting. Wouldn't trust any other facility with my belongs.
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December 2021 by HueHueo Suezo
I stored things effectively. ?
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November 2021 by James M.
Just rented a unit. Diego in the office was very helpful and courteous. The slider for the lock was stuck and he quickly appeared with WD-40. Works better now. Way cheaper than the storage facilities in Sacramento. Only drawback would be to have a stronger light in the unit.
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October 2021 by Leonard Matheson
Clean facility, but their office hours change without notice, now only 9 AM to 3:30 PM Monday through Friday. I am unable to access my storage space except during those hours. Significant difficulty because I work a normal schedule. Staff is non-responsive to questions or texts or messages.