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January 2024 by Alan Jackson
It was an extremely easy and pleasant rental. He was helpful, informative, and a quick process. I'd give 10 stars if I could.
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October 2023 by Chris Hughes
Will share on this experience as soon as I can.
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October 2022 by Chris P.
24 hours prior to picking up the 16 ft truck that I reserved, I called to find out that they had given my truck away. If I had not called to confirm I would have never found out. I took time off work and invite friends and family to move. Thank goodness UHaul came to my aid and supplied me with a last minute truck. I do not recommend this company to anyone that expects reliablity to be a key component to good business.
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October 2022 by Shari Leonard
Great place to have cars worked on and truck rentals.
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October 2021 by Sandy C.
Budget Trucks are the worst not this location but all of their trucks! rented a 26 foot truck to move to Florida the truck broke down about 300 miles out! they do not tow trucks any further than 200 miles out from location nearest Budget. I had to stay in a hotel 4 nights until I could threaten to call 8 on your side. I had medical equipment and medication on board for a disabled fire fighter waiting for her supplies. They delayed me 4 days. I will never rent another truck from them again. it cost me extra for the 4 days in a hotel. i tried to get them to give some kind of a discount on the rental but they would not! I had to help them reload another truck also, they were no help at all. I also know others that have had trouble with their trucks of course budget was not helpful or them. the trucks are pieces of s**** I would rather rent from Penskie and pay more for no hassle DO NOT RENT A BUDGET TRUCK Picture of the disastrous truck rental
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September 2021 by Bret W.
Unprofessional and very dishonest. We rented a truck 2 weeks in advance for our return to Paradise. When we went to pick the truck up, the man in the office said he could not find our reservation, when I showed him a copy of our reservation on my iPhone, he said oh, I see, then stated Budget turned down your reservation. Again I showed him a bank copy of our payment to Budget that I had on my iPhone. He then walked into his parking lot and looked at the trucks, came back and said he did not have the size truck we ordered. I mentioned to him we had moving guys at the house waiting for us to return with the rental truck. I ended up going to Uhaul that had the truck we needed. On top of the fiasco with the Budget guy, he told Budgets main office we never showed up to pick the truck up and they charged my $75 !
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May 2021 by Casey Codorniz
Brian has always taken great care of us!! Outstanding service!!
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May 2021 by Jerry Beal
Thank you great job
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June 2019 by Dave White
Reasonable prices, and just leave the Budget Rental truck at the destination Budget Rental shop.
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May 2019 by Ashley D.
We reserved a rental truck for our move to another state a month in advance. They called two days before we were supposed to pick up the truck and told us they had no trucks available. Completely ruined our moving plans.
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September 2018 by Big AL
Budget Truck Rental was a great place to rent a moving truck. The owner made it a pain free experience. I had the truck for 3 days and the cost was very low compared to their competitors. The truck fee and mileage was about half the price of U-Haul. The truck had great AC and tons of power. The truck felt the same from empty to fully packed.
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February 2018 by TJDoobe
Nice place in Chico to get moving trucks, moving supplies and they sell propane at a good price. The owner Brian is a great guy and will try to work with you the best he can!