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February 2024 by Cobbler S.
I guess bankers hours are 10 to 4 now! Must be nice closing the doors before most of your customers get out of work... that way y'all don't have to actually work during the day. What happened at 9 to 5? Actually, this is probably been going on for a long time because the bank tellers are becoming more and more useless. For the last five years they haven't even answered their phone.even when you open the bank account and they give you a business card with the phone number on it, it doesn't actually work. (and that is no exaggeration). Just frustrating... Very frustrating! For a company that earned $98 billion last year, you think they could serve their customers a little better.
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April 2023 by Hannah L.
I only come here because they have electric car chargers. Multiple times when I've been sitting in my car charging it I've witnessed the parking lot security guard yelling at and harassing people. Chasing women to their cars. It's really pathetic and gross. I see other reviews mentioning him being aggressive and harassing people. I can't believe they keep that joker around!
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October 2022 by Hayden N.
The man outside the store that is telling people they can't park there if they're not banking with them though I do understand his position, he is incredibly aggressive. I bank with Bank of America and I was going into the bank on the other side because I was going to get a coffee after. he proceeded to yell at me and my friend. He told us we needed to move our car right away and when I tried to explain to him what we were doing he insisted he knew what game we were playing. I had parked in your complex a couple days before hand though I was accompanied by multiple male friends and it was not a problem then. All and all I understand where he is coming from but I don't think he needed to do it in such a manner.
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November 2021 by Jo N.
Made a deposit yesterday and was told partial funds would be available in two days. I checked my account today and they put a 9 day hold on my funds. I went into the bank to dispute the PRINT OUT receipt they gave me when I made the deposit as I need to pay medical bills. The teller was nice enough, went to talk to the manager, who, apparently couldn't take the time to speak to me personally. The fact that they can't release partial funds as I was told is total BS, after years of being a customer with them, when all the funds clear I'll take my banking needs elsewhere. BofA is a joke.
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August 2021 by JMayMay M.
Worst experience of my life banking with Boa talk about never open and some how my debit got compromised and they only way to get one is by going in.. How when you are never open???????? Close at 4 other spots yet I work till 5.. Over. It
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November 2016 by Cal T.
I've banked with BofA my whole adult life. I've never had too many issues that were a huge deal and I couldn't fix really quickly up until recently. I was concerned about two $5.00 service charges that I didn't understand, so I went in to talk with Susie. She immediately made me feel incompetent for not understanding the fees or why they were charged and told me she couldn't reverse them, which I know isn't true because my husband has had it done for him a few times on his accounts. She made me feel as if my business with them wasn't worth keeping over $10.00 and so I unfortunately switched banks. It blew my mind and made me sad just how fast that banking relationship ended without her even blinking or caring in the slightest. I've never spoken with anyone at a BofA that didn't seem care about the customer as much as Susie.
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May 2014 by Aaron B.
Quiet branch, and never any huge lines when I go in which seems like a rarity when compared to most banking centers. The staff is quick and efficient, I'm usually in and out in less than 3 minutes. Keep up the good work!
