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February 2024 by Maria Muro
In and out service. Fast and easy
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January 2024 by Popcorn Bowl
The car was clean and well maintained. The person at the desk was helpful and knowledgeable. He explained everything without rushing me. The return process was just as easy without any hassle. I enjoyed the car and the service.
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October 2023 by John McGougan
I'm on holiday from Scotland visiting Chico. We had a problem with our car being too small for what we required. The management at Avis in Chico were so helpful getting an exchange for us which suited us perfectly.I've been visiting Chico from Scotland for a number of years and have used Avis on every trip.I would highly recommend the Avis in Chico mall if you need a car. They are the most helpful people, nothing is a problem.Thanks for helping make our holiday a better experience.John - Scotland
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October 2023 by Robert Leahey
The couple who runs this place are superb and always take care of me. I always looks forward to renting from them!
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July 2023 by Michael Miller
We've been renting from Avis for years. Singh and Sonia have always been kind and helpful. I highly recommend them!
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July 2023 by Tracy kearbey
They are great to do business with , very courteous, always pleasant and also they’ll give a upgrade if available great people
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July 2023 by Jason Miller
Wonderful selection clean cars and great customer service!
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June 2023 by Ben T.
Very difficult to find the location. Google Maps points to the middle of the mall, this is the businesses owness to update / fix.There is no visual indication outside of the mall of the Avis location or where to park their cars to return.I spent 25 minutes looking for the business.
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April 2023 by Elizabeth W.
Last minute flat tire and car rental and saved by the great staffer (Neep?) just before closing time.He was so sweet and made me laugh, which I desperately needed after a long drive from Seattle ended with a flat tire.Thank you!!!!!!
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April 2023 by Dan Strauss
The reason why I rated the Chico Avis location as 5 stars is entirely because of the manager: Mr. Singh. He is always extremely helpful, trustworthy, knowledgable, and professional. I would go out of my way in order to rent from Mr. Singh. He is that valuable to me. His trustworthiness and integrity make all the difference. He is simply an extremely valuable representative for Avis. I have been renting from him since we moved to Chico about 15 years ago. I have tried other places when he did not have cars. However, I have always come back to Mr. Singh. Most likely, if he went to another franchise, I would follow him and switch as well. He really is that impressive to me. From what I have heard from other customer, I am not alone in my impression and experience with Mr. Singh. He does everything he can to make things right.
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February 2023 by Jacque Cerquettini
I’ve rented a lot of cars for business and for pleasure, and I have to say that the representatives for this location are the best that I’ve ever had the pleasure of doing business with. They made it very clear what I was renting, when to return it, offered me an upgrade for my safety during these very complicated weather times and they were very flexible. I recommend the Avis store at the Chico mall to anyone in the local area.
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February 2023 by Alexander Pierce
Had a friend try to have their dad pay for a rental car for them and they said he had to be there for them to rent it....even though he's in New Hampshire and he prepaid. If you're stuck without a ride and need someone else to cover the cost for you, DO NOT GO TO AVIS
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November 2022 by Dennis Hall
We were stranded 500 miles from home and the branch in Chico, CA stepped up and helped us get back home. Not only that, but they rented us a hybrid with excellent gas mileage.
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September 2022 by Dawn B
It was fast and easy to rent a car, they won't take 2 different types of payments though, caused a small hindrance.
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September 2022 by Dan S.
The customer service is outstanding. The couple that run this Avis location are caring professionals. They have always corrected any mistakes made by others and looked out for my best interests. They have earned my business again and again. When in Chico, I will always go to them.