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August 2024 by HOP PROGRAM
Thank you, Derek, for wasting my time
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July 2024 by K K
I understand that new employees need to be trained, but who came up with the idea of opening two windows and putting newcomers in both at the same time? What do managers have in their heads? Good customer service is not only a smile and greeting, the main thing is fast and qualified service, and standing in line for 25 minutes because only newcomers are working is a sign of unsatisfactory and low level of competence of management staff.
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June 2024 by Jonathan Panossian
Dealt with Reuben setting up an Iolta account. A lot of banks didn't even know how to set it up, but they set me up at Wells Fargo in just a few minutes. I would recommend this location for business needs
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June 2024 by Jose Pantoja
Bad customer service
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May 2024 by Courtland Miller
Always a long line. Never more than 2 tellers. Bank manager sits in her chair refusing to help anyone on line, or move the line quicker. It's an awful, miserable branch. Avoid at all costs.
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April 2024 by Christian Anderson
Exceptional service from Simon at Wells Fargo. He was incredibly helpful in handling my cashier's check needs, making the process smooth and hassle-free. His professionalism and attention to detail are commendable. A true asset to the team. 5 stars!
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February 2024 by Variel Home
We were waiting to see a banker for 1 hr. No one cares about your needs. The bankers are rude and not willing to help you. They turned us away because they don’t have appointments after making us wait for 1 hr.
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January 2024 by Michael Vander Kley
I used to love this location. But now, 14 people in line on January 2 at 1:40 p.m. and over 35 minutes to get a cashier’s check. Where is a manager? Sitting in their little cubicle on their phone texting and laughing. Embarrassing for everyone, including the one teller having to put up wish this mess. I’ve been a WF customer for almost 20 years, now I’m starting to wonder why.
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January 2024 by Heidy Reyes
Too bad I can give them a zero, because of the manager being super rude to clients. Plus they only have one teller and the manager isn't helping the huge line ? won't be coming back to this branch
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October 2023 by R
Habe a corporate account. Extremely long wait in line, and their system goes down frequently, so you can't make deposits.
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October 2023 by massoum shayegi
Long lines event at time of the day that is not their busy time merely because they have one or two windows open.They still operate as if we are still at midst of covid!!!No manager on call! And no one cares there is six people in line at 2 pm, have no common sense to call for help or back up... tellers act clueless!I already closed my accounts and kept one open only because I have a safe deposit box with them, and every time I have to do anything I get the same "NO SERVICE"!
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October 2023 by R C
Habe a corporate account. Extremely long wait in line, and their system goes down frequently, so you can't make deposits.
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August 2023 by UK
I didn’t find give zero ! Worst Bank in this location. I waited 20 min. Nobody ask for help. 2 lady was chatting on the table and looking at me. I went two times counter even though they don’t care the customer. I’m going close account from well’s Fargo .super rude cashier Kevin.Disrespectful people.
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August 2023 by Daniel Dorantes
They close at 11 on Saturday
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August 2023 by Cristian Sanchez
Worst branch ever.
