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October 2024 by Davion Hargrove
Wish I could access store pickup?
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June 2024 by V
Worse experience I ever had the store was empty and manager was just standing around doing nothing I asked for help and the person never came back I asked for a manager and the manager gave me attitude and was very rude I walked out I was ready to purchase shoes for my whole family but never here don’t go here
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January 2024 by estrus davis
Employee answered all my questionsthat lead to a successful sale.
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October 2023 by Gerardo Sanchez
Sales are good only thing that bothers is they don't honor display model discounts, iam big on one shoe being either slightly PHADED or smudged from somebody's Cheeto fingers over the bottom of the Sneaker , all there Vans are stupid cheap at times as well .
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October 2023 by J A
Customer Service is AWOL ???
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October 2023 by Blue Dream
Sales are good only thing that bothers is they don't honor display model discounts, iam big on one shoe being either slightly PHADED or smudged from somebody's Cheeto fingers over the bottom of the Sneaker , all there Vans are stupid cheap at times as well .
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October 2023 by Ekant S.
I bout a pair of shoes yesterday and the sole is a little dirty but they were never worn. They refused to return the shoes against there own policy Never buy shoes from here
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August 2023 by Duramax_LML
Poor customer service. My son wanted a pair of shoes that they didn’t have. I asked them if they could check another store. He found them at another location. Asked them if they could call the other location to hold them for us while en route to location. Employee said they could not do that and he didn’t want to tell me where the other location was. Between each question he kept running to another employee as if he was asking him the same questions I was asking.During checkout for other items I asked the cashier why they couldn’t disclose other location etc. She appeared to be in disbelieve. She still continued on yo ring me up and never questioned me about my concerns. Gave me my receipt and said have a good day.
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February 2023 by Carissa G.
Terrible service at this store. Sales persons seem bothered when you ask them for size while scrolling on their phones. Miguel was also rude and very unprofessional. There was one cashier and 10 people waiting to pay for shoes while 3 associates were chatting "not work-related" including the manager. The store has a good selection of shoes but the worst customer service.
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December 2022 by Armine A.
The service was amazing. The rep that helped me provided me with the best service. I'm grateful for people like her especially these days. Thank you Brianna for being great.
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October 2022 by Nelson Arenas
Everything very good
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October 2022 by Rhea Vivi
Normally I don't write reviews but I feel this needs to be brought up. First off, I'll never be returning to this store because of the terrible service from the manager. And what really bothered me the most was hearing how badly the employees are treated here. No one should be getting yelled at in their workplace or treated unfairly in any way. I recommend no one ever shop here again until that manager is fired because it seems obvious he feels he can do whatever he wants. I hope the employees find somewhere better to be or a new manager soon
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September 2022 by Ashley J.
This is the worst location I've ever been to. The manager Anthony was just rude and very unhelpful. To top it off I heard how badly the employees are treated here. It disgusts me to hear what goes on here and I will never support a store that runs the way this one does. I hope they fire the manager for how he behaves and I recommend everyone avoid this store
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September 2022 by Dan Gomez
This is the worst location I've ever been to. The manager here is not only rude to customers but it seems the employees are treated badly as well. I also noticed as I went into the fitting room, how horrible the back room is. The floor is broken and unsafe. I hope someone contacts California OSHA
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September 2022 by Sadie Crawford
The manager, Anthony has a horrible attitude. Very rude. Will not be returning to this location
