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November 2024 by Mike Levitas
Walls are paper thin. Otherwise a fine place to stay.
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October 2024 by ja oro
Nice place, restaurant/bar service low quality. They were rude and slow. Other staff was great
Rooms: Nice and clean
Nearby activities: Lots of restaurants in walking distance, even a movie theater across the street
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October 2024 by stebn rvra
Very nice rooms great area sometimes the service is not so well but most of the time it is up to the name
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October 2024 by Eric Brown
As always the service in the hotels nowadays are horrible. If you can deal with it then it's a good place to stay. They do not have a Marriott lounge or a club lounge.
Rooms: Nothing fancy about the rooms. Just a place to sleep
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October 2024 by Alexa Perez
This review is solely regarding the customer service we experienced at the front desk and is in no reflection of the rooms at this hotel.
My sister and I were traveling to see family and had arrived at the hotel around 12:20am. We had a room booked here a month in advance and had checked in online on our way to the hotel. When we arrived we were "greeted" by the person at the front desk, Steve, with a very cold "we are all booked." We initially thought he was joking around but we quickly realized by his cold demeanor that we weren't going to get a room that night. We told him the situation of us booking this room a month prior, he told us as he checked his computer "it says you booked at 12:04am." This confused us - We had told him we checked in at that time but reiterated that we booked a month ago, even showing the confirmation number. Even with that, this was met with a constant dismissal saying the rooms were all booked and that "it says you booked at 12:04am." The incessant unhelpfulness and coldness after a long flight paired with it being midnight was absolutely upsetting and jarring. The only "help" he could provide for us was saying "to call reservations" and nothing more. We called reservations to rebook us while also putting in a complaint towards this person, reservations told us that he was actually supposed to help rebook us which did not happen.
We ultimately were able to stay with family for the night as nearby locations were booked. Before we left, I went up to Steve at the front desk one last time. I told him I was disappointed that this was how we were treated, for two women especially, at this late hour and to be turned away without any care or intent to help. I asked for his name to report in our complaint and we left. As we were leaving, Steve ran after us saying "Hey so we have a cancellation for a room do you want it?" My sister asked what type of room. He said a king bed but we declined as 1) that's not what we had initially booked (booked two Queen beds) and 2) the whole experience left a bad taste in our mouths that we felt uncomfortable with the thought of staying there. It also did not sit well with us that he had come back to us with a room that magically was cancelled at 1am after I asked for his name.
A person books a room in advance with the assurance that they will receive that room. The fact that this hotel could not guarantee that for us and didn't provide any additional assistance at the front desk to help rebook is the reason I will tell others interested in booking at this location to be cautious.
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October 2024 by Aditya Bohra
Safety: Very safe and walkable
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October 2024 by Eddie Tan
Cockroaches are here. But good otherwise. I recommend management to fix this
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October 2024 by Anis Olivera
Excellent place
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October 2024 by Anthony Gardner
The staff were very accommodating. We had a Navy retirement party there, and everyone was nice and helpful.
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October 2024 by Lily Gagliardotto
Nearby activities: Good concerts across the roundabout!
Safety: Felt very safe!
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September 2024 by Jason F
I've stayed here several times over the years. Found out today they just started charging $15 for parking as of June. That's a no from me, dawg.
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September 2024 by mark bautista
Had meetings for the day and Talitha Eore was awesome!! She was so helpful storing my bags for me so I didn’t have to carry them around. She went out of her way to assist and made this customer realize why I like Marriott so much. Thank you Talitha, I will be back for another stay!!
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September 2024 by Aaron Sykes
Room was fine, but was very offput by the fact there was homeless people staying in the parking lot in their car, which had obviously been there for weeks, I had to park next to them one night and literally stepped in human feces as I guess they were using the bathroom in the parking lot, I complained multiple days about this, after this, and also the fact they kept harassing me for money every day, finally the manager walked to the parking lot with me to see the car that security could magically "never find" The guy at the front desk gave a very rude comment when I asked why I had to pay $15 a day for parking (which makes no sense given the location) but yet drifters could just stay over for free, upon checking out, the folks left the car abandoned, but the car was still there in the parking lot.
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September 2024 by Sir Michael Jerome
This is one of my favorite hotels in the area. Close to everything you need. Restaurants, Movie theater, Bars etc.
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August 2024 by ABRIL TORRES
I really liked the hotel, it is very comfortable and convenient, plus where it is located, it is a very nice area and very safe
Rooms: Very comfortable and clean, they also have a minibar and amenities such as a dryer, shampoo, conditioner, cream, etc.
Nearby activities: It is located 15 minutes from the Disney hotel
Safety: Very safe
Walkability: You have many stores very close, such as Walt Mart, Ross, Beth & Bad, as well as ihop, friday restaurants, etc.
