-
September 2023 by T. Sand
Daniel was very professional and provided great service and information. I would definitely recommend if looking for a laptop!
-
May 2023 by Curtis
Free diagnosis from an authorized Lenovo dealer. Took them 2 hours to assess the issue and give me an estimate
-
March 2023 by Brian Lee
Jim defines the phrase “goes above and beyond”. We use the Notebookshop to supply not just laptops but also desktops and monitors for all our clients. Jim provides white glove service on all machines including custom imaging and now autopilot enrollment for Intune. We couldn’t run our business without him!
-
March 2023 by carol silva
Steve took care of my laptop repair in no time! I've been coming to this place for years. My first purchase was.a Fujitsu laptop and lasted for a long time. Prices are very reasonable and service is with high quality.
-
December 2022 by Jesse Valentine
Had my ailing laptop in and out in no time. I will definitely be coming back here for any authorized service repairs, and I'll likely stop in the next time I need to purchase a laptop as well. An all around great shop.
-
October 2022 by Rick Banner
I have been buying laptops and software from Notebook Shop since 2000, for both myself and my business. I have purchased many over the years!Jim Koo and his staff have always taken care of us with the upmost care and professionalism. They only sell the very best brands and they know how to service and troubleshoot better than anyone else I've ever used. They know their stuff!I highly recommend them to friends and colleagues.
-
October 2022 by Rick B
I have been buying laptops and software from Notebook Shop since 2000, for both myself and my business. I have purchased many over the years!Jim Koo and his staff have always taken care of us with the upmost care and professionalism. They only sell the very best brands and they know how to service and troubleshoot better than anyone else I've ever used. They know their stuff!I highly recommend them to friends and colleagues.
-
October 2022 by Alex S.
My Lenovo ThinkPad's hard drive was indicating that it was failing. I brought it to the Notebook Shop and the initial diagnostics indicated that the drive was dead and that they would have to replace it. A few hours later they called and said that they opened the laptop and it was just a loose component. They tested the ThinkPad and everything was working well. They could have sold me a new drive but didn't. They are a very reliable and honest service company.
-
August 2022 by Brenan C.
Great service, my laptop was super slow and I was afraid I was going to have to replace it. The guys here took care of my laptop issues at a very reasonable price. Highly recommend them!
-
August 2022 by Toffee W.
I went there to give my 8 yrs old laptop a deep clean since it's been overheated and sometimes my laptop just randomly freezes. I know the issue is 90% because of overheating so I didn't ask for any diagnostics. I am not sure if this is a fair price, I spent 75 dollars for the deep cleaning. After 3 hrs I got a clean laptop with silicon pads reapplied, and all the manufactured drivers up-to-date. At least I got my issues fixed and I can continue working.
-
July 2022 by Allison W.
Yesterday I went into the shop asking for help to install an anti-virus for my PC which I purchased there a few years ago. To my surprise, Jim said I dIdn't need to have one installed because Windows includes one already. He said the less I put on my computer, the better it is in the long run. He removed the McAfee pop-up program that kept showing up as a reminder and allowed me to take my computer home right then and there. I didn't need to leave the computer there at all! Everything was FREE of charge too!! Great service! I'm so impressed and will surely mention this place to others! Much appreciated!!!!!! THANK YOU, THANK YOU!!
-
May 2022 by Tom Kent
The Notebook Shop is the place to go for honest, personal service. Helpful and informative, Jim and his staff are in all ways, 'at your service.'I recommend them to the first time buyer and the seasoned user alike.They never disappoint!
-
February 2022 by Retro_ Active_
Love these guys. Jim and Steve are awesome, very honest and knowledgeable and are able to get product that is hard to find. I've been working with them for over a decade. Highly recommended.
-
January 2022 by Ashfi H.
i've never used a laptop repair shop for my Lenovo flex book. I ended up spending about $100 with installation for a battery. If you want to do a diagnostic it will take at least 24 hours, but it's for free! this is an interesting shopping center with the Dollar tree and bakery next to it. The only issue was that I paid for the battery over the phone And they didn't let me know when they received the battery. I had to coordinate on my own.
-
November 2021 by K Y.
This review is WAY overdue! I came here over 6 mons ago to have them xfer data from my hard drive to my new Dell. Steve, who helped me, literally xferred everything over! After taking it home, I realized all my iPhone (HEIC) pix/videos were unviewable on my new Dell (even though it was viewable on my old Dell). So had to take it back. Steve, figured it out and downloaded a conversion app and did not charge extra for the extra time he had to spend researching and setting it up. I appreciate Steve's (and the others that work there) attitudes, service, and knowledge AND their prices are great! I highly recommend Steve and this store. I am glad it is located nearby for any computer help. A long overdue THANK YOU!
