Nordstrom Rack is the off-price division of Nordstrom, Inc., offering a wide selection of fashion for the whole family and home at discounted prices. Customers appreciate the variety of clothing brands and a great assortment of shoes, though some mention that not all styles are always in stock. The shopping experience is enhanced by knowledgeable staff who assist with fashion choices. The store provides convenient online purchasing and easy in-store returns, making it a preferred destination for many shoppers. While some customers desire more brand name products, the overall quality of merchandise and the friendly service received at checkout are frequently highlighted as positive aspects of their shopping experience.