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“A huge thank you to Rae I really appreciate her effort to go above and beyond to help me find a shoe amazing customer service and a real friendly/ helpful individual thanks again”
“I cannot remember the cashier but her ID number is there. She was so sweet and courteous. She went above and beyond her call of duty to assist me with my purchase. She had no problem looking up my account and told me I had points to utilize. Most cashiers never tell me about my points or anything.. I would return to this location anytime. Even if it means going out my way to come back to the customer service they provided..”
“We were looking for a Charmander hat and did not see any on the shelf with the other Pokemon hats. Stephen checked in the back and found the last Charmander hat they had left. We didn't even ask him to look for it, he just took the initiative to check after he heard we were looking for it. Thanks for the great customer service!!”
“I loved loved loved the jeans I just bought! They also had a sale where you buy 1 and get the other 50% off! If you ask me that’s a DEAL!!
#AEReviewSweepsEntry””
“BR has elevated from their yesteryears to a luxury brand and it shows in their collections quality, their stores, staff and management. This move may not have sat well with a lot of their former customers who built their wardrobe from their famous sales and markdowns and their more flexible return policy. They cater to a more refined and luxury shopper that is fine with shopping outside of the sale rack. This in turn has the staff do well with their high end clients and not so with the bargain hunters and habitual returners that expects to take back a worn garment or past the date of the return policy. The retail return policy has changed everywhere in the last few years due to abuse of the privilege by some. Stores don't HAVE to take anything back but they do as a courtesy but within a reasonable limit. This particular store has a fantastic management and staff that are well experienced in unparalleled client services for a new type of client and they don't compromise their high quality image when faced with the outlet store customer shipping for affordable work clothes. BR is not the most affordable for many. If you can't afford it, if you return everything you buy then go to Old Navy, H&M Nordstrom Rack, or similar. This is my favorite BR store location because it's being run by an equally luxurious management like Jason D and staff.”
“Came in to do an exchange on a sports bra as I didn't realize my set came with a high impact sports bra. Alberto was amazingly helpful and so sweet during my transaction. Truly appreciate it.”
“Great stuff, was looking for the MCR onesie I couldn't find at another hot topic and there it was, got some gloomy bear merch too which due to how rare it was feels like a great find”
“Wow! Prices that surprise with the quality of clothing, I bought what I was looking for and more than necessary I returned for another change, thanks for the offers”
“Went to Macy's on May 9th at 10:30 am to look for shoes for my wife. I went to finish line and one young lady was upstairs and one was downstairs. I forgot their names but they extremely helpful courteous and knowledgeable. They both helped me and answered my questions. I'm big on customer service and courtesy. The two young ladies over achieved in that department. Thanks”
“Wow! Prices that surprise with the quality of clothing, I bought what I was looking for and more than necessary I returned for another change, thanks for the offers”
“One word. Francisco. My boyfriend and I came in for some classic shoes, not realizing the many options they have. The different soles they offer, everything. Francisco was so sweet and patient with me while I asked for different shoes. He educated me on the different sole types and made the process so fun. GO TO HIM.”
“If this review helps, please like post and the pictures. With gratitude, AaronGood selection of clothes. The retro T-shirts were pretty cool. Their dressing rooms are open just ask one of the customer service reps to open up for you. Their cologne smells pretty good. I bought one of their sample sets.”
“I had the pleasure of being assisted by Island at Forever 21, and I must say her customer service was stellar. Her beautiful personality truly shines, making the shopping experience delightful. Island's positive energy and helpfulness made my visit memorable. Highly recommend her assistance!”
“Smoke and fire in Riverside is a must! we ordered brisket fries and a brisket grilled cheese! My mother ordered brisket tacos and a smash burger. Everything was amazing! Adriana was so kind and helpful when answering questions about the menu! We will be back!”
“Amazing staff an so patient, I was being that annoying customer hoping a last minute order would be done faster even though it was for next day. savannah was a freaking doll! I would say ask for her help! Thank you tons!”
“Wow I'm super happy with how I got helped with and very caring. The store manager Nissa, is the best. If you want to be helped out by anyone it would for sure be her. Very helpful & easy going. She's super patient and didn't mind my friends and I giving her a complicated order. She's awesome. Hope she gets a raise or some kind of awesome recognition. She's amazing and a great worker. Very good with her information if you have any questions. She helped my friends and I with belly button jewelry and cartilage jewelry as well. Very happy with all of our purchases and how we were treated.”
“I always get my jeans from hollister- but what made this experience even better was the top notch quality service from Isabella! Hollister Cerritos team- you've got a great employee on your hands here.”
“Asia, you were extremely helpful today and displayed amazing customer service. You were extremely patient and so sweet. You've made my experience today such an amazing one. If there is ever anything I could do for you, please reach out! I'm still in shock with how sweet you were. Thank you a million times over.”
“I made on online return for some sunglasses that I bought. Maria was Sooooo kind & polite! She made the transaction & return very easy! I hD never been to this store, but I will definitely go back!!! Thank you Maria! ?”
“Despite the review on here from a year ago these reviews seem outdated. When I walked in two weeks ago the service was exceptional. A staff member attended me immediately, helped to find my size in a jacket in their new collection, to get a fitting room, and even to look at some watches and take them out even though they did not have the color selection I wanted for a specific style of watch. Their new red shirts are really cool and the denim jackets with a detachable button hoodie. Simple details matter. They were friendly, the place was super clean and organized, and their clothes are stylish. They even informed me of their store specials. I will be buying from Armani Exchange in the future and this brand because of how good they represented the store.”
“We love Uniqlo. The clothing from this brand is always great warm light and breathable. Most of the sports clothes is unisex so the variety is big. In this location they can have cleaner fitting rooms but the staff was very helpful and knowledgeable.”
“WOW!! Let me start by saying I have not shopped at Express in a long time. But today I did have to go because my son needed a suit for a wedding. Since he s still a teenager and growing, I didn't want to go to a store with a high price ticket. I walked around for about ten minutes without a greeting or anyone offering to help me, which really upset me. I feel that the days of customer service are dying. That was until a gentleman came up and asked if there was anything he could help me out with. I told him Yes! I needed a suit for my son, and he replied, " Well, I am the right guy for the job. He asked for my name, introduced himself as Marlon, and said I will be helping out today. He then asked me what the occasion was and what size I needed. I told him I was unsure. I told Marlon my son was trying on a shirt in the fitting room. When he saw my son, he quickly grabbed a blue suit jacket and told him to try it on. It's your size. To my surprise, it was, and it fit perfectly. Marlon then explained the suit's details and why my son felt discomfort around the arm. I can say with all my confidence that no one has ever taken the time and care that he gave us regarding clothing. He could answer any questions or doubts I had and provide me with peace of mind. I walked into Express intending to buy a suit, only to be disappointed by the lack of attention these associates have. If it were not for Marlon assisting us and allowing us to feel welcomed and eager to help, I would not be here giving Express a five-star review. These are stars well earned by him, And I highly recommend anyone looking to buy a suit or excellent customer service to ask for Marlon! I sometimes shop at South Coast Plaza since it's closer, but Cerritos, you've earned a returning customer! PS. To the Cerritos store manager, please give Marlon a raise or promotion. He deserves it!”
10AM - 8PM
500 Los Cerritos Center, Cerritos
Mens Clothing
“Aside from it being super busy due to the holiday shopping they have multiple registers open and the young lady checking if they have the requested shoe sizes was working pretty quick and friendly. Parking was crazy but it's the holiday season so can't complain.”
“I love this store so many cute clothes for boys and girls. I feel like it might be the best store in Cerritos mall. Let me give you a scenario, so you're shopping with your best friend and her kid . You're officially done. She still has a bunch more to go. Take the kid and go into Cotton on for kids . Park in front of the TV. Pull up a little wooden chair and watch Shrek. Don't worry, the employees are on board with This activity. If the tv is not playing, they will go to the back and put it on for you. By the time your friends back You've already found five things you have to buy for her son. Excellent way to get rest , distract the kid and shop at the same time. #5StarCottonOnForKids.”
“I went to Los Cerritos Center. Everyone was nice and professional. It looks like the previous notes I'm reading must be from another place. I had help from the employees, and did not have a problem with the merchandise. Don't complain if you don't have the funds to buy what you can't afford. I rather see my merchandise than purchase on-line and not know if I'm getting the real thing. I will continue to buy my shoes here!”
“I shopped here for my daughter's jeans over the weekend. No wait in line outside nor inside. My daughter found the jeans that she was looking for. I took advantage of the buy 1 pair of jeans get the 2nd one 1/2 off. I've been shopping here for my daughter's clothes for years & all garments have held up fine. The prices are steep & it's best to take advantage of the sales. Regular price for a torn up pair of jeans is $60 & about $35 for a shirt. If I knew then what I know now, I would've saved my 1980's & 1990's jeans for my daughter ;). Apparently, it cost a lot more these days for torn jeans;)”
“Bf really liked the clothes here. They aren't the best but the prices are decent for what they offer, I will say that I like how they have a big selection for men and they put as much care into is as they do for women. It was nice seeing my bf excited for clothes when most stores don't offer much of the styles he likes or the size availability. The mirrors around were helpful to see how the outerwear fits without having to go to the fitting rooms.”
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“Excellent place to shop. I love Kohl’s and usually find good deals. This particular store in Cerritos in very close to my home, is tidy, organized and has a good selection of merchandise. It’s smaller than some other Kohl’s stores but I am usually always able to find what I need here at a good price.”