-
February 2024 by Mariah F.
Atm took my money and didnt deposit it! $500 i have to wait to contact a number for investigation when i showed i got it from my other card and it shows it was withdrawed here and they supposedly cant do nothing about it. He said it looks like the atm just ate the money. Like what if i had no proof id have to to through hoops and circles for a deposit thats supposed to be here. I have work in a few hours with my infant in his stroller waiting around for my deposit when i have things to do at the mall for my birthday tomorrow. So fucking stupid if their atms dont work properly maybe suggest fixing them instead of acting like they work.
-
December 2023 by Melissa S.
They are very attentive at this branch. All of the bankers and tellers are very helpful. I recommend this babk. Thank you!
-
October 2023 by Imrana F.
Love this bank just opened an account here it is a wonderful experience wonderful Staff would recommend this bank to everyone I know. Thanks for the wonderful service
-
May 2023 by Marc A.
Absolute worst Chase bank I have gone to, went to go open an account for my son, was sitting on the chairs waiting since all bankers were busy at that time, no acknowledgment from anyone asking if we needed help, one banker finished with his client goes to the tellers to deposit the customer, money says thank you to his customer and than has a 20 min conversation with another customer along the while staring at me the whole time, another banker comes out and assist us and tells us that we didn't have the proper identification and if we can reschedule, I go ahead and reschedule, but go ahead and make my way to another branch, where they helped us in a timely manner.
-
November 2022 by Richard W.
I was cashing a check and arriving at 4:45pm right before they were ready to close. I usually feel safer to cash in person since it is a fairly large sum.The eastern Indian staff approached me and instructed me to use the ATM, which I did and it was done in less than a minute without continuing waiting. She also out of professional courtesy asked me anything else she could do for me. She knew one of my mailed checks was washed and she immediately suggested me reopen a new one and close the old one just in case.I was quite surprised because where I reported the washed check, the brach banker did not say anything about this and he was quite slow and relaxed in handling anything. In fact, I was not sure he knew how to do this.The branch is good. It is small, but people are nice and professional enough. My 2-time experiences are both good.Keep up the good work!
-
August 2022 by Dustin C.
Edgardo Ortiz is the worst financial advisor there is. He will f*** you over. Do not go to him.
-
July 2022 by Dee T.
I definitely prefer this branch. It's on the smaller size, but I actually like that as it's rarely overcrowded and the inside is clean and neat. Whenever I'm here I usually don't have to wait long to see a teller and there is rarely a wait for the ATMs.The tellers I've interacted with have been friendly and knowledgeable. One even waived the fee for the cashier's check when I had a bit of a wait. Great customer service!Parking is always plentiful and the bank is close to Cerritos mall and Target.