-
June 2023 by Catherine Mendoza
Isaac Brooks and his team were amazing; I will recommend Brooks Mortgage to my friends and family.
-
June 2023 by Cathy M.
Isaac Brooks and his team were amazing; I will recommend Brooks Mortgage to my friends and family.
-
May 2023 by Vanessa Huerta
Isaac at Brooks Mortgage was exactly what I needed to close on my dream home. His punctuality was impressive beyond measure, doing in days what others might take weeks. His resources and connections really made my process stress free and straight forward. He kept everything honest and wasted no time. He never made me feel like I had to settle but rather offered me options that would best accommodate my situation. Me, my realtor and my family and friends were very impressed at all he was able to do and in the timeliest manner. I would definitely use Brooks Mortgage again and refer to others.
-
December 2022 by Chonie Benjamin
We started our home buying journey with a different broker. In the middle of escrow, we had to change mtg. Brokers. Isaac jumped right in and qualified us for a lower interest rate and lower mortgage payments. He and his team are a winning team. I have been singing his praises!!! Thank you Isaac!!!!
-
December 2022 by Ardis Duval
If we could give more stars we would. We were with another mortgage company in the process of buying a new build and the previous mortgage company dropped the ball. Mr. Brooks and his staff made our loan happen within three weeks of contacting him. Staff was extremely communicative and helpful throughout the whole stressful process of buying a house. This was the best decision I ever made was going with this company.
-
December 2022 by Deja Nunley
I reached out to Isaac immediately after I decided to change lenders, and let me tell you, that was the best idea! He responded immediately, my offer had already been accepted for the property so I had to move quickly. Isaac communicated with me so effectively and explained his process as well as ways to save me as much money as possible. He quoted my numbers within hours and was able to lock them in much lower then the previous lender.His knowledge was unmatched, he was so proficient and professional, on top of everything , and explained things to me every step of the way. When I got discouraged due to small hiccups with the seller, he washed that way with his positive attitude and reassurance. Isaac made this process exciting for me because I knew he had everything taken care of . If you want someone who work hard , is knowledgeable, and will advocate for you, Brooks mortgage is recommended 10/10. Thanks again Isaac and Arlene.
-
December 2022 by Tai Lisa
Isaac is very patient with me during my home buying process, The first time I asked him to provide the pre-approval letter was in March, not until June I got the house I want it. In between the times, I had to asked him to check the rate and re-do the pre-approval letter so many times. He always been very patient and look out for my best interest for me. Isaac also honors his words when he say something and make me feel secure and not worry. He offers the best customer service, no matter how late it is he would return my call and update me the loan process every step. His team member - Arlene is also great and she is on top of then the loan process every step. I am glad I did not choose anyone else do my loan. I would recommend Brooks Mortgage to whoever needs the mortgage loan.
-
December 2022 by Felicia D Hunnicutt
Me and my family would like to say thank you so much for helping us purchase a home. Isaac our (Brooker) never gave up on us he stood by us 100% so that my grandkids would have a backyard to play in. Even though he is our Brooker we consider him part of our family We ❤️ You
-
December 2022 by Dr. Timothy Mozia
Isaac Brooks is very diligent, respectful, and professional. We got excellent customer service experience in all our dealings and relationships with Isaac. He also produced results and worked hard to ensure all our needs are met.
-
December 2022 by Stephen Maitland-lewis
I was advised by my financial advisor to apply for a reverse mortgage and he recommended me to Brooks Mortgage. My application was fraught with roadblocks and delays in my being able to submit all the essential documentation but Mr. Brooks never abandoned me, stayed in daily communication with me, gave me confidence that the transaction would be completed and indeed it was. He is a consummate professional, patient, caring, and knowledgeable. I knew that I was in excellent hands throughout the entire process with Mr. Brooks and his expert team at Brooks Mortgage.
-
May 2022 by Pat T.
Isaac and Alex helped me to refinance last August. They were nothing short of amazing. In may initial call with Isaac, he asked me a few questions and then declared that he could arrange to refinance my home to create a significantly lower monthly payment which was my goal. This was a huge relief because I had applied with two other companies and they could never close for one reason or another. Here I am nine months later watching rates creep up and I am feeling so grateful to Isaac and Alex. THANK YOU!!!!
-
December 2021 by Stephen M.
I was advised by my financial advisor to apply for a reverse mortgage and he recommended me to Brooks Mortgage. My application was fraught with roadblocks and delays in my being able to submit all the essential documentation but Mr. Brooks never abandoned me, stayed in daily communication with me, gave me confidence that the transaction would be completed and indeed it was. He is a consummate professional, patient, caring, and knowledgeable. I knew that I was in excellent hands throughout the entire process with Mr. Brooks and his expert team at Brooks Mortgage.
-
December 2021 by Gloria McC.
When I decided to do a refi of my personal residence, I searched for local mortgage brokers, as well as personal references. When I contacted Brooks Mortgage and left a voice message about what I wanted, Mr. Brooks immediately contacted me. He answered all questions that I had, explained what I could expect from him and the refi process, and convinced me he offered what I was seeking. Mr. Brooks was very professional and knowledgeable, and he made me feel at ease. Once the process began, it moved so expeditiously and smoothly, with no delays. I was informed about every step and nothing was confusing; and my information was kept private. I highly recommend Brooks Mortgage to anyone seeking such knowledgeable, skillful, experienced and positive results-oriented professionals. Everyone with whom I dealt were equally as professional and pleasant.
-
December 2021 by Sanles Luksetich
I just bought a house with Isaac quite recently and I have to say it was a great experience. He locked in my rates at the perfect time and everyone has been so impressed by how good of a deal i got.Even without that, Isaac is just a very solid guy. Always willing to answer questions and honestly I would say he works to much!
-
December 2021 by Joseph Cruz
Isaac Brooks went above and beyond being my loan officer during this challenging time of searching for a home. He was a partner who's dedicated effort and support was key for me on getting my offer accepted and escrow closed. He was very responsive and patiently explained the process at all stages as well as answered all my questions. I was a first-time home-buyer and I could not see this going anywhere near as smoothly with anyone else. It's challenging to put my whole positive experience with Isaac in words, but I can summarize it like this: if you're looking for a loan officer who puts you and your objectives of finding a home first, Isaac is your guy.