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May 2024 by Steven
Choosing Bank of Hope was one of my best decisions. From their personalized service to their convenient online banking platform, every interaction leaves me feeling confident and valued. Trustworthy, and reliable
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April 2024 by firstdaycom
It took about 15 minutes to check cash out.It was really hard
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March 2024 by young yoonkoo
The staff is very friendly and makes me happy every time I visit the bank. From the security guard at the entrance to the teller and all department's staff, they were very cooperative and made sure I had the right banking product. The bank has become even more vibrant since the new branch manager was appointed.
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March 2024 by Jenny Koo
Excellent Service! Great employees!!!Love to banking with them.
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March 2024 by Kim Danny
The service is really good. Thank you.
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August 2023 by Ki Bong Nam
The staff are friendly and helpful
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May 2022 by Eric P.
Disgusting ATM Every single branch sucks Absolutely filthy bank, online banking is like browsing ebay from 2001 How does a company with that much money do such bad job at getting these stuff working? Back to wells fargo for me
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February 2021 by Ruth Kim
Closed too early. They should open until 5pm. The other all banks' time is same as before now. They should think of the customers first.
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June 2020 by Eunice Kim
(Written on behalf of a customer) Consistently rude tellers. Never a pleasant visit. Enough to close account and take business elsewhere.
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January 2020 by J K.
Their customer service leaves a lot to be desired. We walked in and stood there for about 5 minutes wIthout anyone asking if we need help with something. We finally approached one of the workers behind the counter and told her we need help with renewal of a CD. She looked somewhat annoyed and said we need to wait because they don't have a lot of people working on Saturdays. I've had unpleasant experiences before at this bank. I understand that certain things are beyond their control, and I don't expect them to drop everything and wait on me, but a little friendliness would go a long way. So instead of renewing the CD, we closed our account and will be taking our money elsewhere. If I wanted that kind of service, I'll go to the DMV.
