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September 2024 by Z Z
The workers take everything, every time I go I see the workers in the back looking through the stuff and putting stuff aside.
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September 2024 by Howard Plummer
Every time I have tried to donate small furniture items I have been turned away. They say they have no floor space. Very disappointed.
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July 2024 by patricia Martinez
Great prices, friendly people.
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July 2024 by Fran Webster
After my mom passed, my husband and I had a large load of items to donate in our pickup. Upon arriving there was a car in front of us so my husband jumped out to untie a rope that we had used to secure the boxes. The guy screamed at my husband to stay in the vehicle. My husband yelled back that he was just undoing the rope. The guy said we don't have to take your stuff and to leave! We then took our donation to Goodwill where it was received with a smile and a thank you. Never again will we be patronizing this establishment.
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July 2024 by Eric Niederquell
I've tried to donate to this organization on multiple occasions only to have them refuse my donations saying they don't take this or that. Even when it is stuff you know they sell only to refuse it because you brought it on a Monday.? Oh and be rude with you about it. That is fine. In the future I will only deal with organizations that are more friendly and take the donations with gratitude and a smile or i will just throw it away and continue to add to the landfill.
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April 2024 by Dulce Sanchez
I came to this store because my mom had called me that they had a item i been looking for, she was there earlier in the day, i get there and they have a rack of clothes outside i go thru it and find a brand new black dress, i take it inside the store and shop around, its the last hour before closing and i wanted to try on the dress before buying it, there was a woman in the dressing room and there was a big mirror on the side of the dressing room, i tried it on ontop of my clothes, there was even a worker right by me , she didnt say anything, as im looking at myself in the mirror another worker comes and sees me and has a conversation with me on how to style the dress, she then proceeded as the woman came out and says the dressing room is now closed, so i knew i wasnt going to have time to try the dress on to begin with, i take it off again infront of the workers, and as i make my way up to the register they dont see that im behind them at the first register and there talking about me loudly , saying theres still someone by the dressing room and the one that had a conversation with me says yeah the one with the black dress yea i know exactly who she is. Very unprofessional and RUDE, basically accusing me of trying to steal the item when i was already being rung up for my items. Why would anyone steal infront of the workers, i called to speak to a manager and was told to call in the morning and not even a sorry, never shopping here again, not all of the girls that work here are bad but definitely some Ghetto laud ones. P.s the dress came from a rack outside if it was going to be stolen why would it be brought inside the store to begin with
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February 2024 by Lee J.
Coming from living in the East Bay where there are way more thrift stores. There are like 4 Hospice Thrifts and this location is by far the best 1! I can tell that They take more effort in testing electronics, because I've never took home a broken 1 that I bought from them. Cant say the same for other Hospices Thrifts. They also remind you about the return policy of electronics! Overall a good thrift stores that packs a lot in to a smaller space. More importantly, the employees and the customer service is top notch here!!! Way better here than any thrift store or business in the entire Valley!
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February 2024 by Veronica Castaneda
Im going to start off saying when I shopped here way back, then the ladies inside were always nice! But I will say take your donations elsewhere! I came to donate with my mom maybe a year ago, and they told her they dont accept trash. Yes, literally this because in the pile of stuff was a juicy couture bag with a hole in the corner. My mom said she didn't notice and that they could just throw it away if they didn't or couldn't sell it. The man told her that it wasn't his job to throw peoples trash and that she could separate trash and not bring things they couldn't sell. My mom just grabbed all her stuff back & donated it elswhere. Lol, fastforward. Almost a year later, we have a yard sale. My sister chooses here to donate. Keep in mind I have not came here ever since that experience with my mom, but I assume so much time passed that it can't be the same. WELL, I WAS WRONG. She shows up exactly 8 min before they close. She starts taking out the trash bags to get started (but no workers are there to help her) as she finishes a worker walks out and tells her there closed its about 2 min til closing at this point. My sister says she already unloaded everything and if she can just leave it and explains how she was here 5 min before they came out. They told her the time didn't matter that if no one is out, "clearly there closed." Never again, choose another thrift store to donate to!
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November 2023 by Jess Harvey
Love coming here!
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September 2023 by VICKIE
Not sure what's going on with this place. It used to be my favorite thrift store. I visited it nearly every Saturday. Now, the help seems indifferent, the store shelves are half-empty. They have no furniture, and will not accept any furniture donations or books. They did say they will begin taking books again at some time, but not furniture. Seems very foolish. They used to really have it together. I bought several pieces of furniture there and tons of other stuff. I hate to see it go down the tube. Needs new management, I suspect, and some clerks who care. It's been a couple of months since I tried to donate or shop it. I'll try again some time.
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August 2023 by Robyn Petty
Great place to shop
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July 2023 by Edward Hallahan
I understand you have hours but when I pull up at 4:05 with clothes, shoes children’s toys, books, and furniture in either like new or brand new condition….I’m just baffled at the fact that you turn me away, wave me off and yell at me that you’re closed. I mean I get it, hours are hours. I just will happily take this down to Salvation Army.
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February 2023 by Hayden Janes
Employees are very nice. You can usually find 1 cool item to bring home with you every visit!
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November 2022 by maria barragan
I love this place old things at a super price my favorite
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November 2022 by Elizabeth Aguilar
We never leave empty handed