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February 2024 by Orville Iii
Great customer service
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January 2024 by Tanner Clayton
I went in and needed help with some boots asap. I needed them for my trip to dodge ridge for the day. Octavio was the team member in the section and he helped me find so many different pairs! I kept trying to find something in my size and no complaints at all he kept running back to find something that would fit. The service was awesome.
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January 2024 by Jeff Cannon
Best retail prices on items like Adidas hats, clearance items is way to go for low prices
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January 2024 by Charles Savage
Great customer service. I was looking for skates for my son. They didn't have them at their location and the manager took the time to check other stores for me. They even gave me a 10% discount for traveling to the other location.
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January 2024 by Dorian P.
I frequent this store 3 or 4 times per month. In the last year or so, I have experienced nothing but exceptional and friendly service by both employees and management. The "1 day deals" are a great value, priced even below sale prices. Only on one occasion did I NOT find the item I was looking for. I've also been out of town during the 1 day sale and called in to management asking if they could hold the price for me. On both occasions, they eagerly accommodated me. I've read the negative reviews in previous months and my only comment is, either these reviewers overly exaggerated their experiences or, this store has really turned things around so far as customer service is concerned. Believe me, I am a savvy shopper and do not tolerate poor customer service. I give this store 5 stars and highly recommend this Ceres, Ca. Big 5 business establishment!
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December 2023 by Trevor Mac
They never have the one thing I go here for. I have actually started finding it other places and at a better price. At least it's not like walmart.
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November 2023 by Randy Williamson
Great customer service and products, great prices
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September 2023 by Carlos Sanchez
Went to buy an air mattress, and they were on sale, and it was a really good price too. Bought other camping equipment too at a good price, like hiking boots and a fishing rod. Very helpful service too.
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September 2023 by Manuel Flores
Good customer service
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August 2023 by Lisa Snider
An employee there, I think his name was Clayton, really helped me when I needed to shop for work shoes in a hurry. He understood my requests, gave me space to try things out, walked through the section frequently so that he could help me and other customers, and was very forgiving of the mess my 1 year old son was making. Great hire, BIG 5.P.S. a shopping cart could have kept my kids contained, just saying.
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July 2023 by Lauro V.
Slow service I stand there 25 mts never say I'll b right with you . Only one person in the ammo section
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July 2023 by Eugene Lucero
That's a great sport store always had great deals
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May 2023 by Anthony Chand
LOVE THIS PLACE! Always fun to go with family before world adventures! Great prices!
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March 2023 by A Jett
Helpful staff, good products, catch them when they are having a sale to maximize your dollars.
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February 2023 by Elizabeth W.
I was lost among rows and rows of merchandise, anxiety was rising and I rued the moment I decided to shop in store. That is until Paul found me wandering aimlessly in the aisles and unpromptedly asked if I needed any help. I gratefully accepted and my distress dissipated immediately. Thank you, Paul, for your kindness and help.
