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December 2023 by alexis Sullivan
These people are so rude and have outrageous policies
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November 2023 by Julian Toxic
Great customer service really nice have so much patience with customers; really helpful.
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September 2023 by Michael Cooksey
Took my neighbor to his bank.
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August 2023 by Manuel Flores
Way out 8 dollars to cash a 20 d check bank of America you are out
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July 2023 by brenda barajas
SERIOUSLY THR WORST CUSTOMER SERVICE EVER!!! DO NOT WASTE YOUR TIME HERE!!!!!!!
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July 2023 by preet gill
they need to hire more and good people in this branch
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May 2023 by Jamie Gelsimino
If you want to spend the rest of your life waiting for customer service.... Bank of America is the place to go. Want to have your account hacked by an inside employee, given empty promises, ...B of A all the way.
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March 2023 by Magan G
The first time we came here to open a trust account it was very upsetting as they told us basically we needed a lawyer.The second time we came, we came to see Nancy the financial advisor, ok there are no words as to how absolutely wonderful she was. She went above and beyond. It took a Solid three hours with how complex the trust was and she worked hard for us. She is literally amazing. I wish I could describe how we felt leaving. I just wanted to keep thanking her. She's truly awesome and really made the experience great. So thank you again Nancy.
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August 2022 by Jocelyn R.
I ordered foreign currencies to be picked up at this location. I received an email that they're ready for pick up. I went there after work knowing that there'll be traffic, but I made it in time.Unfortunately, my order is locked up and no one has access to it except for the manager who happens to be in a meeting. I left without my order and I have to go back again and deal with traffic after work!This is undoubtedly poor customer service and lack of planning by management!
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July 2022 by Michael Berrios
Always well staffed with not too long of a wait and always has security guard on duty.
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July 2022 by Luis Villegas
closing my account what a trah bank. worst customer service ive ever experienced
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May 2022 by Neli V.
Went today to the bank and witnessed the most unprofessional costumer service , when helping with phone calls she should've gone with him somewhere private or taken him off speaker that was way too unprofessional and uncomfortable to witness everyone was looking at him cause we could all hear everything so loud I feel horrible for the guy to have everyone listen to his business and the way to spoke to them was rude asf i understand it's not her fault for what happened with the wire transfer or the closed account when the 5000 was transferred but again The way she handle that was so unprofessional
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August 2021 by Valley Boy
As a BOA business banker and personal I was upset with this location, employees are rude. Not helpful at all and told me to go to a different branch.
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April 2021 by Spot 11
Worst bank ever. Wish I could show a pic of the 20 people in line ahead of me. SMH.
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March 2021 by Ludim Garcia
GARCIA@service did great!
