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February 2024 by Gigi Lopez
EIiazar has great costumer service skills. He identify the problem my car had and explained in detail how to fix it. I highly recommend Eliazar, for all your car needs. Thank you for taking the time to help me with a smile.
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January 2024 by Connie Sory
Were so helpful! We had a girl help us and she was awesome! She was just as informative and smart as her male employees and I give her kudos! The place is small and decent prices!
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December 2023 by Misti Harrelson
I highly recommend you get your auto parts needs here at this store. What amazing customer service. Mr. Sebastian was a perfectly polite and professional employee that needs to be acknowledged for his actions and ability to be a good human. I needed a battery for my Nissan and I received the best possible service there was to receive. Thank you for employing this quality of a skilled human. He not only sold me the perfect battery, he also installed it and had me on my way again within 10 minutes. He ensured I will remain safe while out in the road and I cannot thank you enough for this.Easy to locate off the Main Street in Ceres. PLENTY of safe and free parking
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December 2023 by Misti H.
I highly recommend you get your auto parts needs here at this store. What amazing customer service. Mr. Sebastian was a perfectly polite and professional employee that needs to be acknowledged for his actions and ability to be a good human. I needed a battery for my Nissan and I received the best possible service there was to receive. Thank you for employing this quality of a skilled human. He not only sold me the perfect battery, he also installed it and had me on my way again within 10 minutes. He ensured I will remain safe while out in the road and I cannot thank you enough for this. Easy to locate off the Main Street in Ceres. PLENTY of safe and free parking
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November 2023 by Tiffany StClair
If I could leave no stars, I would.I came in needing a connector piece for my battery terminal. I didn't remember the exact word for it, so the female (dark hair, short, thin) looked up my car and walked over to her manager. Walked back over and said they offered the whole wiring cable from starter to battery, but had several different lengths, so I needed to find a way to get the length. I asked if someone could come take a look, to which I got avoided by all staff. I asked for a tape measure, and walked to my car. Made a phone call for help for the part name, full of frustration. One male (tall and thin with facial hair) walked out, looked at my engine compartment for a second, said nothing and walked back in, completely ignoring me.I got the part name and walked back in with their tape measure, set it on their counter and told them they were of no help and O'Reilly's across the street would probably be more willing to make my sale, with competent help.As a small business owner, I was super disappointed and won't be back. Manager was a middle aged male, stocky build and facial hair. He never said a word and avoided eye contact. If management acts that way, no wonder the employees do to. Save yourself hassle and go across the street. They did a fantastic job at helping me.
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November 2023 by Dulce Aguilar
Always a great experience at this store! The employees are friendly and they get me what I need. Great service all around, I highly recommend getting your parts here.
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October 2023 by Cat Cooper
Went with friend to return item. Very helpful people.
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September 2023 by jennifer jimenez
Gerardo and Jose helped us they deserve to get 20 stars ⭐⭐⭐⭐⭐. The customer service is excellent! I came in for a car battery. Gerardo and Jose/Jesus were really friendly, professional, and helpful. I will definitely come back. I recommend it!
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September 2023 by L Olson
I am just leaving store #3719. I was so worried when my car nearly lost power when passing through this town. Everyone was extremelmly helpful and didn't make me feel like an idiot. There was a young lady and two gentlemen there. Thank you so much for a job well done and the peace of mind for the remainder of my travel. The messages are gone after adding oil also. Now I am in the wind. But driving slowly as recommended.
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September 2023 by Matt Scoville
Very professional. I asked them to set my parts aside, and they actually did it! Thank you guys and the lovely lady who helped me over the phone. You made nice and easy for me. Thank you.
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August 2023 by RoGue G.
Sold us the wrong alternator had to go back and exchange it for the right one. Put the right one on car still didn't start got it towed to a mechanic just to be told that, that alternator doesn't work ( yes he showed us). Called Autozone and found out that they dont di refunds. I wouldnt even give then 1 star but have to just to post this.
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July 2023 by Bonita Medina
Found exactly what I needed
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July 2023 by Tony G.
BUNCH OF IDIOTS. Made me wait 15 mins just to hang up so i can get them again to remind them of the call. Idk manager is brain dead.
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July 2023 by B HarTz
I think autozone just needs more employees. It does have its days where it can get busy and you just have to buy “interior wipes” or “car wash shampoo” and the lines out the door or everyone’s busy, but butThey are helpful if you need parts and they take the time to help you as a Customer rather then “rushing you to help the next customer.”Only thing that kinda interrupts our “conversation” is when the phones ringing off the hook and nobody in the back answers it, so the person helping me answers it and instead “helps the person on the phone “ lol it’s all good. But butAll the parts I get are flawless and if they don’t work. Autzone helps you in solving the problem. I’m here because I had a battery exchanged under warranty and I paid the difference for a better battery and I am back on the road safely again!!Visited again 8/2022 and guys priced matched my oil and gave me the oil and filter bundle. I visited other 2 Autozones and 1 said they couldn't do the bundle and the other store said they "couldn't price match Walmart" this is my home store and they always take care of me so I'll come here from now on...New update; I came here 6/8/23 and 6/10/23And I went to 2 other Autozone stores and had issues with their "incorrect priced inventory " that was unorganized and had 1 manager visually see an item on the shelf that was in the wrong spot. Yes I get it, when items are on the wrong spot but 3 items total incorrectly in the wrong spot? I called this store and he said to come In and help me out and he did! Next few days I arrived for a ball joint and they helped me immediately and I moved out of town, but I will always drive over here for superb "Autozone Customer Service"!
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June 2023 by Tim La Rosa
This AutoZone is one of the best I've been to. Their always willing to help, and are very knowledgeable. They have a huge selection, even some of the harder to find items. Definitely recommend this store.
