AutoZone Auto Parts in Ceres, CA, is a well-known retail store specializing in automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is conveniently located off Main Street with plenty of free, safe parking. Customers often praise the helpfulness and professionalism of the staff, highlighting employees like Eliazar and Sebastian for their excellent customer service. Eliazar is appreciated for his detailed explanations and helpful attitude, while Sebastian is recognized for his politeness, professionalism, and quick service. One standout experience involved Sebastian not only selling the perfect battery for a Nissan but also installing it within 10 minutes, ensuring customer safety and satisfaction. While the store maintains a friendly and helpful environment, some reviews mention that the staff has become less experienced over time, with more untrained employees replacing the former experienced mechanics who were skilled at troubleshooting. Despite this, many customers still recommend AutoZone Ceres for their auto parts needs, citing good prices and reliable service. Overall, it remains a trusted place for automotive supplies and assistance, praised for its helpful staff and convenient location.
Good inventory of parts customer service could use a little help
April 2024
Still a great store but they're hiring more and more unexperienced people who have no idea what they're doing other than what the computer screen tells them place you used to have experience mechanics and great at troubleshooting now they're just store clerks
February 2024
EIiazar has great costumer service skills. He identify the problem my car had and explained in detail how to fix it. I highly recommend Eliazar, for all your car needs. Thank you for taking the time to help me with a smile.
