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June 2021 by Katie Yelson
I’m giving 4/5 only because I had a few difficulties In the beginning dealing with a few of the sales guys with that being said once I was able to deal with Brian from financial he was an exquisite specimen of a man he was extremely nice genuine and caring. Without a doubt I would deal with him over and over again to buy every single car for the rest of my life!!
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May 2021 by Isabel Ventura
I had the best time from beginning to end, great service, everyone was helpful and kind and most of all the care for my safety as all the features the car has as well explained, thank you for a great experience at VW
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May 2021 by April Scott
Our family has bought 5-6 cars from this location in the past 5 years, we just traded my daughters car in about a month ago and I cannot even believe how badly the sales service team quality has dropped. They have already sold my daughters trade in and still not completed the pay off, I had to make a payment so I did not incur a late payment, they do not return our calls, she has no idea who her new finance company is, and they gave her the "new" used car with damage they said they were going to repair before she picked it up, empty gas tank, and they do not answer or return our calls. I have called about 7-8 times to be passed around, and put on hold.
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May 2021 by Jackie Urias
Employees were really helpful. I had the best sales person to help with my vehicle purchase. Thank you Melissa and Ron T. For all your help and your hard work.
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May 2021 by L Garcia
Everyone was super helpful and accommodating, from our sales associate, Melissa, to the finance department. All our questions were answered, politely and by knowledgeable staff. Would definitely visit them again!
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May 2021 by Rey Fernandez
As soon as we parked, the staff were very welcoming and answered any question I had about the vehicles. I recommend this if your looking for a car, we were in and out in not a long time even with a trade in. Shout out to Melissa, she was awesome.
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May 2021 by Maria Garcia
My husband and I had an amazing experience at Volkswagen, amazing service! They are super understanding and make sure you find a perfect car!
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January 2021 by Nacole McGaughy
It was a very long wait dropping my car off. I originally was not going to go back but at the end i believe the service rep handled the situation great and i will allow them to try again. service is the most important part. hopefully next time it will be 5 stars
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June 2020 by Alex Baik
So I’ve chatted with VW Palm Springs service dept in website, and then showed them a service promo email I got from Coachella VW and I asked them that they can make it same price and same service since I’m going to visit my friend in Palm Springs. And the Service lady in Internet told me that she needs to confirm with her boss first. Luckily she told me they will do it. So, I made a schedule to visit. And here is the problem. The Service guy in the counter, his name is Jorge Zamora and he said that I need to pay extra if I want to get the same job that what I got the quote. And I told him that I got the confirmation but he said they couldn’t do it. Instead, they only do the basic service for that price. So their idea is make the people to come first and then buy extra service. WoW. What a typical scammer. Is that the reason they try to hide the diesel scandal before? I’m so stupid that purchased this VW vehicle. You don’t buy or lease if the company keep change their words. This is not right.
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June 2020 by Victoria Lopez
Mike and his team were great. Got me into the SUV I wanted. Love my VW!!!!
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May 2018 by jeremy grapner
Great cars and service. German engineered desert perfection!