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March 2023 by Bryan Ricks
Helpful
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March 2023 by Rick
Helpful
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February 2023 by Deanna Wanzo
Jasmin was so kind and helpful, I'm gonna come back to rent a truck!
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January 2023 by Todd
The staff was consistently patient and helpful, throughout an extremely stressful and frustrating time. Grateful for their support in our journey with relocating.
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April 2022 by Michelle
I went here to see if they could install the wiring on my car so I can flat tow it behind my RV. They asked that I bring it in so they can look at it before they say they can. I drove 30 min and then they said the guy who can look at it is out on break but to go inside and talk to the person at the desk. I did and he said it wouldn't be an issue. Made an appointment and drove back to drop it off. AS SOON as I got the half hour back, they called me to tell me they couldn't do it. Soooo frustrating.
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December 2021 by Ken Melton
Terrible service to get propane.
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July 2021 by Danny Ramos
I was looking for moving containers of different types and sizes and boy did they have them. There box trucks come in different sizes. Concerned that I will have to make 2 trips, they suggested I could pull a trailer behind the truck. Short of having moving company with semi move us this seems to be best way to go. Very helpful.
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June 2021 by Debra DiLallo
Was able to get only I haul left in town with short noticeThe amazing lady who runs , her name charisse?Was ridiculously helpful and had great energy.I would definitely go back and suggest to friends
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June 2021 by Ronald Harrell
At Devon Self Storage. Reserved a truck. No one was at the office, no one answered the phone. No truck available to pick up via web check in.
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September 2020 by Adrian G.
This place is a joke. Came to rent a 10' box truck to move. First truck gas tank was empty when the contract showed it was almost full. They tried to get me to take that saying the gage was just off. I refused because I already know how that goes at the time of return they are going to try to charge it to me. They go to get me another truck after making me wait another 30mins only for the same issue with the gas being on E and contract showing tank full. Additionally the miles were 10miles mire in the truck than on the actual contract. They tried to get me to take this truck too I said no. Asked for my money back made to wait again and not one single apology. Only decent person working was Whitney who Imdid my Initial transaction but she has left by the time the first truck came out. Got my money back. Not coming back here. Waste of time.
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July 2018 by John A.
Had a 9' utility van "reserved" online a month prior to my rental. Arrived at the dealer at 8am to find a line of about 10 people with two counters open. I noticed no keys in the slot for the 9' van so I was prepared to be told they were out....even with a "reservation". Staff at the location were great in all fairness. But the attention to details were very lacking. Ended up with the small box truck versus the van I had wanted. Was told that the truck was full or fuel which it wasn't. Had to have the person outside adjust the fuel amount to 3/4 of a tank full. I had also rented a furniture mover for $7 a day. After leaving with the truck (not van) I had to return to my home to drop off my car and begin my move. It's there I noticed there was no furniture mover. Had to go back to the dealer to retrieve. The staff again was very apologetic and promised to credit me the mileage I had traveled due to their mistake. Never got that credit. Also had purchased their collision protection for $10 on the van. They wanted to charge me $14 for the box truck for the same coverage. I balked and they said they would credit me for the difference. Never got that credit.
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May 2018 by Sabrina M.
Rented a uhaul very skeptical since I had received extremely bad service from BUDGET in the past so I didn't know what to expect. Had a reservation at 8am. There was one person working the front counter. I believe his name was Rudy and he was the GM. He was seriously multitasking by helping two people at once. But he was giving them both great attention. He was also directing his employees outside!! When I got to the counter he was very nice and processed everything quickly. Outside the employees who brought the uhaul out were very friendly and informative. Overall a great rental experience and I will definitely be using uhaul in the future!
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February 2018 by Marnie H.
I have rented moving trucks and trailers here before, and always have a good experience. Today I went in to get propane, and once again had a pleasant staff member help me out. These days you don't always find great service, so I thought I would mention it here - the owner/manager and staff members are always nice and efficient.
